About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: People Relations Manager
Location: Barcelona, Spain
Experience: IC3-Career
Job Function: People Relations
Employment Type: Full-Time
Travel: 10%
Industry: Computer & Network Security
About The Position
The People Relations Manager manages complex employee relations issues, develops HR policies, and provides strategic guidance to ensure a positive and productive work environment.
The position is based in Barcelona or Madrid office, we have a hybrid work pattern and excellent flexible working practices. Applicants must hold valid Right to Work in Spain to apply for this position.
Responsibilities
- Manage complex employee relations issues, including conflict resolution, disciplinary actions, and performance management.
- Implement HR policies and procedures to ensure compliance with labor laws and company standards.
- Offer guidance and support to managers on complex employee relations matters, ensuring consistency and adherence to company policies.
- Conduct thorough investigations into employee complaints and grievances, ensuring fair and timely resolution.
- Analyze HR metrics and trends to identify areas for improvement and implement solutions to enhance employee satisfaction and retention.
- Collaborate with senior leadership to develop and execute HR initiatives that align with organizational goals and objectives.
- Ensure accurate and timely payroll processing, compliance with local regulations, and handling employee queries.
- Manage the end-to-end onboarding process for new hires, ensuring a smooth transition into the company.
- Assist the recruitment team in sourcing, scheduling interviews, and other recruitment-related tasks as needed.
- Oversee general office operations, especially in the absence of the current Office Manager.
- Coordinating local employee engagement activities to foster a positive work environment.
- Help facilitate day-to-day employment matters including at times performance management / termination.
Skills and Qualifications
- Bachelor's degree or equivalent experience.
- Strong knowledge of HR principles, policies, and regulations, with the ability to ensure compliance and consistency.
- Demonstrated experience implementing and supporting HR initiatives that drive organizational change and foster a positive work culture.
- Proficiency in handling complex employee relations issues and providing expert guidance and support to managers and employees.
- Strong analytical skills to assess HR data and trends, identify areas for improvement, and develop strategic initiatives to enhance employee engagement and satisfaction.
- Proficient in managing employee relations matters and providing guidance and support to managers and employees.
- Effective communication and leadership abilities to influence HR strategies and drive organizational change initiatives.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month).
- Comprehensive benefit coverage, paid for by the company for you and your dependents (US).
- Generous paid parental leave (US).
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Unlimited time off (US) and competitive time off globally.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
