We are looking for a forward-thinking, hardworking, and multi-tasking Operations NOC Administrator who has a passion to learn, and deliver every single day. As a NOC Administrator, you will join KAYAK's Operations team in our Concord, MA office. You will be part of the team responsible for the day to day support of our development and production environments. If you want to work on a team of similarly hardworking, driven individuals, we'd love to hear from you.
Process and triage inbound tickets from developers and business teams
Audit the monitoring of our production hosting platform
Responsible for managing the website’s code release process one day / week
Maintain backup systems and data retention policies
Work on longer term projects as a team resource
University degree in Computer Science or equivalent
Expertise of Linux systems
Good knowledge of datacenter operations
Knowledge of Linux shell scripting is valued
Good interpersonal skills in English (spoken and written), other languages are a plus
Relevant experience in a similar role
Jira / Atlassian products or other ticket systems
Logic Monitor or other monitoring technologies
Kibana / Elasticsearch
You are an outstanding teammate who loves to engage with colleagues at a professional and personal level
You can handle a high volume of requests with frequent interruptions and prioritise their work while taking infrastructure and business needs into account
You have an outstanding technical interpersonal skills
At KAYAK we help millions of travelers around the globe make confident travel decisions. KAYAK searches other sites to show travelers the information they need to find the right flights, hotels, rental cars and vacation packages and is the world's leading travel search engine.
As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we’re able to help people experience the world through dining and travel.
KAYAK is a part of Booking Holdings, the world leader in online travel and related services.
Benefits and Perks
4 weeks paid vacation
Day off on your birthday
Generous retirement plans
Awesome health, dental and vision insurance plans
Flexible Spending Accounts
Drinks, coffee, snacks, games etc.
Weekly catered lunches
Regular team events/excursions
Universal Paid Parental leave
KAYAK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – no matter their race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, just be you.