The Role
We are looking to add a highly motivated individual to join our California Portfolio Operations team. As Building Engineer, Manager you will have end-to-end ownership over the on-the-ground operations for the Stile Downtown Los Angeles by Kasa. This will include physical and technical challenges, while also being the face of Kasa on the ground.
In this role, you will report to the General Manager and work closely with both the Property Operations support team and our Guest Experience team. It takes a special person to oversee this property and we hope you're excited by the challenge!
About the Team
This role is in our Portfolio Operations department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
Day in the Life of a Chief Engineer
Like many operations roles, there is no ‘typical day'. Your role will involve a wide range of activities tending to hotel operations. These activities will be a mixture of recurring property management tasks and activities requiring more urgent attention. A normal day will consist of day-to-day maintenance of the hotel, including guest rooms, public areas, and grounds. This includes performing preventive maintenance tasks, as well as responding to and repairing maintenance requests from guests and staff. Essential Duties and Responsibilities are as follows:
Key Responsibilities:
- Oversee the operation and maintenance of the building and hotel facilities.
- Responsible for refrigeration, heating, plumbing, water treatment, preventive maintenance, guestrooms, HVAC units, ice machines, lighting, equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, and more.
- Assist in annual budget preparation, monitor budget achievement, and take corrective steps as needed, ensuring work within departmental expense plans.
- Manage inventory, purchasing, disbursement, and cost control of all maintenance supplies.
- Create work schedules, estimate staff hours for job assignments, and perform daily audits to ensure consistent quality standards.
- Responsible for ensuring compliance with regulations according to Fire Life Safety codes and annual inspection reports
- Maintain adequate fire and safety standards, including contacts with respective city or government authorities.
- Establish or adjust work procedures, recommend measures for improvement, and analyze and resolve work problems.
- Monitor preventative maintenance programs on the property, inspect completed PMs, and track preventative maintenance.
- Coordinate activities with leadership and meet with contractors for construction projects.
- Assists with obtaining proposals from contractors and outside vendors regarding projects and services needed while ensuring all contractual work accepted meets hotel standards
- Practice and ensure safe work habits, providing proper training on safety.
- Provide ongoing feedback, coaching, and counseling to staff members to achieve performance objectives and their fullest potential.
- Participate in the hiring process, and communicate performance expectations.
Unleash your career potential at Kasa
We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.
In one year, you will succeed at Kasa by having:
- Become an invaluable resource to our team regarding property facilities operation and upkeep
- Earned the trust of cross-department leaders and managers to be a valued and reliable peer
- Established at least one new tool or process that increased Kasa quality standards
Experience
- 5+ years of experience as a Chief Engineer overseeing hotel operations, as a Director of Engineering, Assistant Director, or other similar position and industry.
- 5+ years experience in a managerial role, involving hiring, supervision, and employee performance management.
- Historical Hotel experience.
- Strong mechanical knowledge is a prerequisite.
- Strong knowledge of HVAC equipment, refrigeration, boiler/chiller operations, fire life safety systems, elevators, and other common building systems mechanics and equipment.
- 3-5 years of experience in general maintenance, facilities support, or related field, in the hotel, multi-family, or hospitality industry is preferred.
- You enjoy mobile technology, have worked with it in past roles, and you're eager to learn new systems and platforms to make you better at your job.
- You're flexible in your schedule and can help with emergencies whenever they arise
- Ability to work independently and as part of a team; must be able to multi-task and complete tasks/projects in an efficient and timely manner.
- Excellent communication and interpersonal skills; you are highly responsible & reliable
- You're comfortable lifting objects up to 25-50 pounds and standing or walking for up to 8 hours a day.
- You can handle stressful situations with a calm and positive demeanor.
- On-call 24/7 to meet the needs of the operation
Plus if...
- 5+ years of direct hotel experience with large entities
- 5+ years of guest service experience in the hospitality industry
- Specialized experience working with boutique/historical hotels or other startups to establish initial brand standards.
- Technical training in HVAC, Electrical, Plumbing, or other relevant fields
- EPA 609 Certification
- NFPA Certification
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Benefits
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✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
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📈 Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates.
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🙌 Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work.
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📱 Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the work day.
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📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 1% of your deferred salary.
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💰 The Pay: The starting base pay range for this role is between $95,000 and $105,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
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🩺 Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
- ⭐ Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
Who We Are
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily, single-family, and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our one-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
Kasa is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need.
Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
