About Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada and the United Kingdom. We are well-funded, ranked #1 on G2, have a fantastic team culture, are growing rapidly, and making a global impact.

About this role and the work

Karbon is looking for a Marketing Content Coordinator with a passion for creating genuinely valuable, high-quality, and diverse content that helps deliver on pipeline and revenue targets. You will assist in some areas and own others, working with a great team to execute a broad strategy and play a significant role in driving our next phase of growth.

We are on a mission to build our blog and resource site, Karbon Magazine, into the world's leading online publication for accounting professionals globally, and this role will play a key part in realizing that. 

You will contribute to the planning, execution and distribution of resources, tools, tips, ebooks, guides, webinars, SEO content, and more. All aimed at helping people in the accounting profession become better leaders and business owners, and grow the Karbon brand in the process.

As such, you need to love writing and curating the right messages for the right audiences, with impressive attention to detail.

Some of your main responsibilities will include:

  • Crafting high-quality content—from ideation and research, through to drafting, publishing and distribution—that will inspire, educate and entertain our target audience.
  • Reviewing, editing and proofreading articles written by others.
  • Optimizing new and existing content for SEO performance to contribute to the organic growth of Karbon Magazine.
  • Assisting with larger pieces of content, including eBooks, guides and webinars.
  • Publishing content via our CMS, Contentful, including selecting imagery, formatting, and editorial curation.
  • Writing material to assist with content distribution across channels including social media, outbound sales, customer engagement and Karbon Community
  • Assisting with the planning, creation and scheduling of emails, newsletters and webinars.
  • Working closely with marketing team members, and other members of the wider team including contract writers.
  • Upholding and championing Karbon's editorial standards, as well as our brand's tone and voice, to ensure consistent and high-quality communication across all Karbon channels.
  • Tracking the performance of content marketing activities and understanding the goal of each piece of content and how it contributes to the wider marketing and company objectives.
  • Becoming an expert in how accountants talk, think, and the challenges that keep them up at night.
  • Leveraging tools and apps—like AI where it makes sense— to help you work smarter.

About you

If you’re the right person for this role, you:

  • Have 2+ years of experience in a marketing, communications, journalism, or similar role.
  • Love writing—you’re great with words, you believe in content marketing, you can get a point across in a sucinct and concise manner, can adapt to different audiences, and you genuinely enjoy it.
  • Possess unparalleled attention to detail, especially while multitasking—you will be handling many pieces of content at the same time, and you need to be able to flawlessly execute each one of them.
  • Show a proven ability to multitask (see above) and are a team player—you will be working with team members in Australia, New Zealand, the UK and the US.
  • Must have a basic understanding of SEO best practices (more than basic is a bonus!).
  • Understand the importance of feedback, with the ability to take suggestions on board (and not personally).
  • Love working with technology—we use an unusually large number of apps and tools to get our work done. Some of them you’ll know, others you won’t. You need to be a quick learner when it comes to tech and enjoy it.
  • Might have a degree of some sort—if so, that’s great, but it’s not essential. We aren’t looking for someone with theoretical skills, it’s your attitude that we care about the most.
  • Are eager to learn and grow, hungry to make things happen, can accept feedback, enjoy a laugh, and are a good person.
  • Have initiative, a can-do attitude, and the ability to take ownership of many responsibilities.
  • Are passionate about finding new ways to execute ideas in different channels—you need to understand, and most importantly, love marketing.

Bonus: 

  • Experience in the accounting industry and/or SaaS industry is a bonus.
  • Experience with Contentful, Pardot, Salesforce, Wistia, and Google Analytics.
  • Bonus points if you can find the typo in this job description.

Why Work at Karbon?

  • Gain global experience across USA, New Zealand, UK, and Canada
  • 4 weeks annual leave plus 5 extra "Karbon Days" off a year
  • Flexible working environment
  • Work with (and learn from) an experienced, high-performing team
  • Be part of a fast-growing company that firmly believes in promoting high performers from within
  • A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
  • Generous parental leave

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

When we look for talent to join our team, we want unique, creative, and amazing people that align with values, and help us build a world-class product and company.

Diversity and inclusion are fundamental to who we are, and what has always made us tick.

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions, that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

 

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

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Karbon AUS Demographic Question Set

Karbon provides equal opportunities for employment. We base employment decisions on merit, considering qualifications, skills, performance and achievements, and we do not tolerate discrimination against any employee or applicant for employment based on non-work related personal characteristics, such as race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, as well as breastfeeding needs), gender, sexual orientation, gender identity or expression, transgender status, national origin, ethnic origin, social origin, family or marital status, age, disability (physical or mental), medical condition, genetic information, veteran status or military service. We provide reasonable accommodation to qualified individuals with a disability as well as individuals with needs related to their religious observance or practice. We invite you to fill out our demographic questionnaire. Your responses, should you choose to provide them, will be utilized solely to enhance our hiring practices and will never be a determining factor for future employment.

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