We're Karat, the world's largest interviewing company.
Karat helps companies hire top engineering talent with confidence. As an end-to-end hiring solution, we work with organizations to improve the quality, efficiency, and equity of their technical hiring process. Global leaders like Walmart, Atlassian, and Citi rely on Karat to conduct hundreds of assessments and interviews every day through a powerful combination of human expertise and innovative technology. Our mission is to make every interview predictive, fair and enjoyable so we can unlock opportunity -- for everyone. We’re a passionate, focused, human-centric team, and we want you to join us!
Come join our GTM Operations team
Our Go-To-Market (GTM) Operations team is committed to creating and executing strategies to help achieve revenue goals and deliver the highest-quality customer experience. We build and execute the engine that connects all GTM teams.
What you will do
As a Sales Operations Manager, you will execute strategic initiatives to help the Company achieve sales revenue goals. Building and executing playbooks to drive consistent behavior and outcomes across the sales team, you will focus specifically on how the Company builds pipeline and generates new business. You will lead pipeline management, and provide data-driven reporting on business performance in partnership with our GTM leadership team.
We are looking to hire this position out of Mexico, as this individual will partner cross-functionally with others from our Emerging Markets team. Working hours will predominantly overlap with U.S. timezones once successful onboarding is complete. There will be required internal meetings that align with time zones in the U.S.
- Identify opportunities to improve sales effectiveness, coordinating cross-functionally to build and deliver process improvements continuously.
- Work with the Company’s sales team and sales leadership to ensure the adoption of new processes and tools.
- Partner with Marketing Ops and Customer Operations to track operational metrics, ensuring sales activities are connected across the entire sales funnel.
- Build complex and detailed reports and dashboards to inform GTM leadership on how the business is performing, providing insights and recommendations on how to to continuously improve funnel performance.
- Be the expert and owner of sales tools, including Salesforce, Gong, etc.
The experience you will bring
- 5+ years of experience in a Sales Operations role in a high-growth technology company
- Strong fluency in written and spoken English required
- Experience working with data, reporting, and strong analytical skills. You are detail-oriented with a high level of accuracy
- Ability to build trust and influence behavior at the executive level, particularly when it’s a change in behavior
- Strong written skills and experience building documentation that tracks new processes for others to refer to and follow
- You have a deep understanding of the sales process, from lead generation to closing a deal, and the steps in between
- Experience working in Salesforce
Applicants, please note: submissions not 100% in English will not be considered.
Legal Employment Statement
Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.
Statement of Inclusivity:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.
We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.
If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.
