Customer Service Agent

Let's start with the role

It is all about communication! As a Customer Service Agent, you will play a crucial role in customers' journey, interacting on a daily basis to guide customers through our processes and products using multiple written communication channels. You are going to be the “face” of Kaizen Gaming through every customer’s eyes by handling every single communication according to our values.

What is in for you

You will collaborate closely with several departments and teams across the Organization, working for a common goal to ensure excellent customer service. Being part of a dynamic team, working with more than 100 skilled Customer Service Professionals, will give you the opportunity to share experience with, broaden your knowledge and unleash your potential. 

Requirements

• Experience in online customer support;
• Good computer literacy;
• Availability to work in shifts;
• Excellent knowledge of the Greek language & advanced typing skills;
• Advanced knowledge of the English language.

Nice to have:

• Product knowledge will be appreciated;
• Interest in sports and games may prove useful.

Kaizen Gaming Perks

💸Competitive salary package and bonus scheme.

👩‍⚕️Health and life insurance for you and your family.

💰 Monthly allowance for lunch & commuting expenses;

🏃 A buddy will support you with your onboarding.

⭐Clear career paths & a developmental 360° feedback framework.

 Unlimited access to Udemy & continuous training for all your learning and development needs.