Juvo was founded with an overarching mission: to establish financial identities for the billions of people worldwide who are creditworthy, yet financially excluded. In partnership with mobile network operators, Juvo’s proprietary Identity Scoring technology uses data science, machine learning and game mechanics to create an identity-based relationship with anonymous prepaid users, opening up access to otherwise unattainable mobile financial services.
Since emerging from stealth in September 2016, Juvo has increased its global reach five times over, from 100 million to 500 million, and has steadily grown its operations and employee base worldwide with 100 employees today. To date, Juvo has enabled over 400M transactions in 25 countries and 4 continents, with 1M active subscribers a day. Juvo’s mobile operator partners include Telefonica, Millicom, Sprint, Duetsche Telekom and Cable & Wireless.
In 2017, Juvo completed a $40 million USD Series B funding round with funding from Samsung NEXT and top-tier VCs including NEA, Wing Venture, and Freestyle Capital. Early investors in the company include the former CEOs of AT&T Wireless, NYSE, Sprint, Telefonica International and Vodafone Group. Juvo is frequently profiled in top tier tech and business press and our proprietary technology, Identity Scoring, is award winning. 

About the Job

To achieve our business objective and social vision, Juvo leverages a wide range of technologies and works with a variety of technical, telcom, and financial partners. We are looking for someone who will enjoy the challenge of transforming technical complexity into layman’s clarity for internal and external audiences. As our first technical writer, you will work closely with leaders in our Product, Data Science, and Engineering groups to accelerate the development and deployment of our financial-enablement products across the globe. The ideal candidate can proactively identify gaps between institutional knowledge and shared documentation and feels right at home in a diverse international startup experiencing rapid growth.

Qualifications & Experience:

  • You have 3+ years of experience as a technical writer at a technology company. Experience with big data, cloud computing, and artificial intelligence a plus.
  • You are curious by nature and are unafraid of asking questions until you understand well-enough to teach someone else.
  • You are a joy to work with and can quickly build collaborative relationships across technical and non-technical functions.
  • You have superlative verbal & written communication skills. Your voice will become Juvo’s voice for many of our critical audiences.
  • You have a basic understanding of RESTful APIs, SDKs, and app-server interactions.
  • You think globally and are at home wherever you are in the world. You can see through cultural differences to see what makes us all the same.
  • You care deeply about Juvo’s mission to increase access to financial services and expand the “yes” economy.

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