Regional Account Manager, Southern Indiana

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

Remote Field Based role, must live in territory

ROLE AND RESPONSIBILITIES:

Juul Labs is the market leader in the e-Cigarette category with a tremendous amount of growth potential within Chain Accounts. The Regional Account Manager will work directly for the Regional Account Director as well as collaborating with cross functional teams to maximize sales opportunities. This is an exciting opportunity to elevate sales execution within some of Juul’s top Regional chains and distributor partners. The Regional Account Manager will be successful by utilizing several different skill sets, including the ability to manage customers, develop fact-based category leadership programming, as well as communicating across several internal and external stakeholder groups to drive sales execution in the marketplace. 

KEY RESPONSIBILITIES:

• Manage Regional Chain Accounts & Regional Distributors in assigned territory through a combination of maintaining regular call frequency to elevate rate of sale in new and existing key customers
• Oversee customer interaction and business relationships 
• Develop chain specific sales, distribution and merchandising strategies that maximize ROI. Effectively implement it against the assigned budget, ensuring alignment with business objectives 
• Monitor progress and support continuous improvement in sales processes and strategies 
• Collaborate with the field sales team and other internal departments to develop and implement Retail Programming to drive rate of sale, execution excellence and incremental product placement 
• Routine management of sales execution and category leadership with all partner distributors and chain retail accounts 
• Successfully execute all account management responsibilities in all assigned chain and distribution headquarters accounts
• Manage sales and distribution within a given geography, including merchandising in select retail and chain doors
• Responsibly sell company initiatives to retail partners including promotions, inventory management, and pricing strategies
• Sell/execute the 4Ps of presence, pricing, promotion, and product to customers and adult nicotine consumers
• Develop innovative ways to improve business performance through data analysis, brand marketing, product placement, and pre-call planning
• Develop and/or utilize systems to track, measure, and analyze progress against key initiatives and other business metrics
• Work across internal departments to support JUUL Labs’ Key Retail partners

PERSONAL AND PROFESSIONAL QUALIFICATIONS: 

• Account management experience, preferably in the consumer products industry
• Proven sales leadership ability with advanced business development skillS 
• Excellent verbal/written communication skills
• Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint) 
• Highly self-motivated, results oriented, and ability to drive category leadership sales execution 
• Strong internal and external customer orientation with the ability to succeed in a team environment
• Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry

Physical Requirements

• Ability to lift up to 30 lbs
• Ability to climb and work from heights ranging from 9 to 12 feet
• Ability to access and work in limited and confined spaces
• Ability to visually inspect and manipulate merchandise and advertising displays
• Ability to frequently stoop, kneel and crouch

EDUCATION:

• Bachelor's Degree in Business or related field preferred 

 BONUS POINTS: 

• Advanced Degree in Business or related field
• Industry experience in Tobacco or Other Tobacco Products category
• Sales and/or Trade Marketing Management experience
• Understanding the JUUL customer and vapor industry
• Consumer Packaged Goods (CPG) or Fast Moving Consumer Packaged Goods (FMCPG) within sales/marketing experience

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote