JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.

We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.



As the Business Analyst, SAP, you will have the opportunity to become a key member of a growing Demand & Supply Planning department.  Support the implementation and global roll-out of SAP with a focus on S4/HANA, and master data maintenance and governance related to planning, production, and materials management.  This role is expected to be the SME for adjustments, updates, and enhancements in SAP related to demand planning, supply planning, and materials management.



  • Develop a deep understanding of Demand and Supply planning processes, and the required mapping to the material master fields in SAP
  • Understand the data sources that map to these fields
  • Develop a robust, and detailed process for master data maintenance related to production, demand planning, supply planning, and materials management
  • Frequently monitoring and maintaining master data accuracy
  • Provide support on SAP system enhancements, and participate in functional testing and data validation as necessary
  • Support the Demand Planning, Supply Planning, and Materials Management teams with the development of standard reports of various supply chain KPIs
  • Support team with ad hoc reporting as needed, applying quantitative analysis and data-mining to tell the story behind numbers
  • Support the S&OP process weekly as needed



  • Minimum of five (5) years of total related experience required  
  • SAP S4/HANA experience is a must
  • Additional experience preferred: high volume supply chain CPG industry, master data/data governance, SAP APO, SAP IBP 
  • Advanced Excel skills


Key Attributes Necessary for Success:

  • Ability to collaborate and partner with both internal and external key stakeholders
  • Superior organization and time management skills
  • Exceptional analytical skills
  • Strong customer service orientation
  • Strong communication skills
  • Possess a strong desire for root cause analysis and continuous improvement
  • Proactive mindset



  • BS/BA Degree required
  • MBA a plus
  • APICS CPIM certification preferred



  • A place to grow your career. We’ll help you set big goals - and exceed them
  • Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Boundless snacks and drinks
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision benefits
  • Work in the heart of San Francisco, one of the world’s greatest cities


Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles

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