JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.

We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.


The Packaging Program Manager at JUUL reports to the Director of Program Management and works to drive results within our packaging organization. He/she will take direct ownership for a number of high priority packaging initiatives and will lead (and improve) packaging development process in coordination with cross functional team.

A JUUL Packaging Program Manager will also lead packaging efforts with enthusiasm, collaboration and attention to detail. The daily goal is to drive excellence in communication through clear requirements and timelines with regular progress updates.

  • Plan and execute country launches with stakeholder alignment across the globe
  • Develop and institute strict process control of revisions and updates
  • Coordinate efforts between printers, material suppliers, and manufacturing
  • Oversee change management efforts on hundreds of SKUs simultaneously
  • Improve internal processes with an eye toward streamlining and eliminating roadblocks
  • Prepared for quick-turn changes based on market needs
  • Eliminate confusion with detailed recordkeeping
  • Work with Product, Legal, Brand, Marketing, Quality and Compliance to ensure packaging meets all guidelines
  • Work with internal & external agencies to deliver just-in-time packaging changes
  • Understand and plan for resource allocation to achieve business goals
  • Develop budgets for upcoming activities based on historical performance
  • Obsess over each detail from copy to final printed product
  • Hope for the best, plan for the worst


  • 4+ years experience leading cross-functional packaging teams
  • Package Engineering degree or similar relevant experience
  • Strong communication skills
  • Ability to influence and motivate others
  • Background leading large internal and external teams and managing those relationships effectively to drive cohesive execution across the team
  • Ability to devise creative solutions and drive consensus for complex problems with diverse, sometimes conflicting, concerns
  • Comfortable in rapid development cycles with challenging goals
  • Ability to adapt quickly to new information and assess impact to programs
  • Experience with design controls and/or working in a regulated environment
  • Launching international products a plus
  • Involvement with high-volume consumer goods a plus


  • Outstanding leadership and organizational skills with an eye for “what-ifs”.
  • Strength in problem solving and issue resolution
  • Attention to detail in rapid development cycles with challenging goals
  • Ability to influence and motivate a diverse set of people and expectations
  • Capable of distilling opinions into facts to produce better results
  • Get it done attitude and willing to roll up their sleeves to do what needs doing


  • A place to grow your career. We’ll help you set big goals - and exceed them
  • People. Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Daily catered lunch, boundless snacks and drinks
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision benefits
  • Location. Work in the heart of San Francisco, one of the world’s greatest cities
Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles

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