Senior Counsel, Global Risk, Regulatory, and Litigation

About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.
Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.

About the Role
We’re looking for a seasoned in-house attorney with sharp litigation instincts and a bias for action. As Senior Counsel, Global Risk, Regulatory, and Litigation, you’ll manage the strategic defense of global litigation, navigate complex regulatory challenges, and serve as a trusted legal partner to teams across the company.

You’ll join a lean, high-performing legal team where no task is too small or too complex — and where your work will directly shape the future of the business. You’ll gain exposure to a wide variety of high-impact projects, work directly with senior leaders, and help shape the legal and regulatory future of our global operations. If you’re energized by complex challenges, practical problem-solving, and making an outsized impact in a scrappy, fast-moving environment — we’d love to hear from you.

This is a hands-on role for someone who thrives in ambiguity, collaborates well cross-functionally, and brings sound legal judgment, strategic thinking, and a practical mindset to everything they do.

What You’ll Do

• Lead and build our global litigation and regulatory function — including litigation strategy, outside counsel management, pleadings and settlement negotiations, discovery, and budget oversight.
• Develop and implement scalable processes for handling litigation, disputes, and regulatory inquiries across regions.
• Oversee subpoena responses and third-party requests for information.
• Support internal investigations and responses to privacy and security incidents.
• Provide risk-adjusted legal advice to stakeholders across engineering, technical operations, security, people operations, and expert operations.
• Monitor and interpret legal and regulatory changes affecting the business globally, and work with internal teams to incorporate changes into the company’s products and strategies.
• Advise cross-functional teams, particularly engineering and product, on privacy, AI, and regulatory issues impacting product development and data flows.
• Develop and deliver training on regulatory compliance, legal risks, and company policies.

What We’re Looking For

• 8+ years of legal experience, including significant in-house experience at a technology or fast-paced company (required).
• Demonstrated success managing complex litigation and regulatory matters, including overseeing outside counsel and internal partners.
• Expertise in e-discovery and handling investigations, subpoenas, and government inquiries.
• Strong experience advising highly technical teams, including engineering and product, in dynamic and evolving regulatory environments.
• Excellent communication, strategic thinking, and judgment.
• Ability to work independently and prioritize effectively across multiple matters.
• Comfort working in ambiguity and wearing multiple hats — we’re a small team that moves fast and gets things done.
• Experience with international operations, privacy, AI regulation, or cross-border legal issues is a plus.
• Prior litigation experience at a technology company is highly desirable.

Remote From these States
California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.

Pay Transparency
JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.    

Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time. 

Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
•    Data driven: Data decides, not egos
•    Courageous: We take risks and challenge the status quo
•    Innovative: We're constantly learning, creating, and adapting
•    Lean: We focus on customers, using lean testing to learn how to serve them best
•    Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!

Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.

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