About the Role

As a Senior Software Development Engineer in Test at JustAnswer, you will play a pivotal role in enhancing the efficiency and quality of our engineering department's test automation and continuous integration efforts. You will work on a variety of functionalities across 4 International JustAnswer sites and various international brand sites. Collaborating closely with Development and Infrastructure teams, you will drive initiatives to refine development and release processes and tools, ensuring seamless delivery of high-quality software products. 

What You’ll Do

  • Discover reliable automation strategies to drive efficient and high-quality development and releases. 
  • Collaborate with development engineers to work on right-shaped Test Pyramid.  
  • Proactively identify, report, and guide engineers in resolving defects, ensuring the integrity of our software products and verifying the effectiveness of bug fixes. 
  • Drive QA process in the team, performing effective planning and initiating improvements. 
  • Enhancement of test frameworks, ensuring scalability and reliability. 
  • Conduct comprehensive testing of user interfaces, web services, APIs, and low-level components and infrastructure to validate functionality and performance. 
  • Enhance testability and automation across CI/CD pipelines and other infrastructure components, promoting a culture of continuous improvement. 
  • Work closely with end-2-end, Contract, Functional, Integration testing (Selenium, Playwright, ReactTestLibrary(RTL), Jest) 
  • Replace any manual testing with automated one without sacrificing quality. 

What We’re Looking for

  • Minimum of 5+ years of experience in SDET \Senior Automation role, with a strong track record of driving test automation and continuous integration initiatives. 
  • Strong problem-solving abilities and a proactive approach to identifying, addressing, and resolving technical challenges. 
  • Excellent communication and collaboration skills, with the ability to effectively connect with cross-functional teams and stakeholders. 
  • In-depth knowledge of software development methodologies, testing best practices, and CI/CD pipelines. 
  • Expertise in programming languages such as C#, with proficiency in developing and maintaining automated test frameworks. 
  • Experience in testing APIs, user interfaces, web services, and low-level components, employing a variety of testing techniques and tools. 
  • Upper-intermediate English level. 

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

  • Data driven: Data decides, not egos
  • Courageous: We take risks and challenge the status quo
  • Innovative: We're constantly learning, creating, and adapting
  • Lean: We focus on customers, using lean testing to learn how to serve them best
  • Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

  • Time off throughout the year (paid and unpaid)
  • Professional development support and encouragement
  • Resources to help improve your overall well-being
  • Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity  

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

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