Where You'll Come In

We're looking for a Chief of Staff to the CTO with a strong background in technology and a thorough knowledge of key business practices and acumen. Our ideal candidate will be organized, detail-oriented, self-driven and able to passionately articulate technology initiatives across the entire organization. 

The Chief of Staff will be a key member of CTO’s leadership team and will act as a strategist, advisor, and decision-maker through involvement with operations, recruiting, and special ad hoc projects. The ideal candidate will act as an extension of the CTO to balance priorities, communicate effectively, and maximize the effectiveness of the leadership team.

 

How You'll Make An Impact

Responsibilities will include driving the rhythm of technology activities, executive communications, operational projects, as well as leading people and partnering with CTO for internal and external engagements.

  • Act as sounding board for leadership team on business technology strategy and offer business perspectives on key strategic decisions
  • Drive organizational technology processes and agendas
  • Maintain a strategic backlog of technology topics for leadership team review
  • Manage and oversee cross-functional projects and initiatives related to product/technology exploration and acceleration while ensuring technology effectiveness across business units
  • Ensure communication and alignment across different business units and geographies as related to product and technology delivery
  • Champion people initiatives in partnership with HR - oversee the CTO office planning process from an operational and staffing perspective
  • Partner with finance on technology budget management, headcount management and forecasting
  • Be a change agent and ensure best practices and improvements through the product lifecycle
  • Develop and manage both internal and external CTO Office communications in a way that demonstrates a deep understanding of message content and impact on the intended audience
  • Review, design, and execute on improvements to organizational structure, find knowledge and skills gaps and help address them
  • Develop and maintain an operating model, including objectives and key results (OKRs) and critical metrics
  • Develop and manage dashboards and analytics to monitor team performance indicators and help drive accountability and priorities
  • Coordinate initiatives between the various functional groups
  • Collaborate on content development and preparation for key forums

 

We're Excited About You Because:

  • 10+ years as an experienced software developer or architect with a BS/BA or equivalent required. MBA preferred.
  • 10+ years of product management, project management or similar experience in the tech industry
  • Experience in complex, critical project management roles while seeking simple solutions
  • Deep familiarity with highly technical product development teams and processes across software, product, user experience, and data science, and an understanding of the applicability of different skills and methodologies.
  • Demonstrated capability in verbal and written communications skills
  • Outstanding facilitation, collaboration, and influencing skills
  • Effective interpersonal skills and strong executive presentation development and delivery skills
  • Ability to influence, create relationships and collaborate internally and externally at all organizational levels
  • Experience in business planning, strategy and operations
  • Experience with budget management
  • Trustworthy with high integrity, and the ability to maintain appropriate confidentiality


Our Core Values:

  • Customer-centric — You are passionate about delivering an end-to-end WOW experience for every customer. 
  • Transparent — You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving. 
  • Results-driven — You aim high and go beyond tradition and standards to reach our goals.
  • Constantly evolving — You're never satisfied and are unafraid to be a better version of yourself. 


Perks:

  • Competitive salary
  • Generous health benefits (dental, medical, vision, FSA)
  • 401k plan
  • Paid Time Off
  • Furniture discounts (for friends and family too)

Apply for this Job

* Required

  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Joybird are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.