Paradigm is a legal-industry leader in cloud-based software with three practice management platforms – PracticePanther, Bill4Time, and MerusCase – as well as epayments (Headnote) and accounting (TrustBooks) solutions.

What is the role?

As the Sales Account Manager, you will fill an extremely important business development and support role within our fun and growing sales team. This is an entry-level position that is saturated with both compensation and growth opportunities based on performance.

In this role, you will:

  • Present engaging product demonstrations using a comprehensive understanding of our software
  • Implement strategic outbound email campaigns
  • Negotiate with a purpose and close deals quickly
  • Aggressively farm a predefined prospect list
  • Become our product’s go-to expert to prospective clients
  • Document, monitor, and report on all key sales interactions and sales cycles
  • Forecast your deals, close ratios, and expected net revenue
  • Other duties as assigned

Qualifications

  • 1-2 years of relevant sales experience in a high volume prospecting/lead generation environment
  • BA or BS Degree preferred
  • Must be confident, unrelenting, and proactive during all sales interactions
  • Able to learn and apply strategic sales concepts quickly
  • Must be an active listener and quick learner
  • Confident in overcoming objections
  • Excellent verbal, written and presentation skills
  • Organized, timely, and analytical
  • Communicate efficiently, professionally, and with purpose
  • Directly selling into the legal industry is a huge plus

Who is the ideal candidate?

  • Must be patient, empathetic, and have excellent communication skills
  • Data-driven individual
  • Strong interpersonal skills to work collaboratively with different departments
  • Comfortable with technology and learning new software
  • Ability to handle escalated customer issues
  • Self-motivated and diligent
  • Excellent verbal and written communication skills
  • Organized, detail-oriented, and able to manage multiple tasks
  • Must be personable and enjoy working in a client-facing role
  • Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical

Why should you join Paradigm?

Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms — PracticePanther, Bill4Time, MerusCase and LollyLaw – in addition to payments and accounting solutions powered by Headnote and TrustBooks.

Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious and unified by a common vision to build the best legal technology products in the world.

Benefits/Perks

  • Competitive salary
  • Paid vacation + sick and parental leave 
  • Remote working flexibility 
  • Budget for home office improvements 
  • Company culture that encourages work / life balance 
  • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants
  • Bi-annual company retreats and many other fun activities to bring our team together (physically or virtually) as often as possible!

About Paradigm

Paradigm is a rapidly growing legal technology business that offers a suite of product solutions to allow lawyers to automate their firms, get more done in less time, and focus on what they do best: practicing law.  The business currently includes three leading practice management and online payment and accounting solutions – PracticePanther, Bill4Time, Headnote, Trustbooks and MerusCase.

Paradigm operates as a single business and team with multiple software solutions.  Our software offerings have the ability to scale in different niches of the market, and the shared resources, talent, and expertise allow us to accelerate growth across the portfolio.  Paradigm will continue to grow each of these platforms organically, while also looking for new acquisitions that can bolster our position as a leading legal technology company.  Paradigm has ~100 employees based in New York, Florida, Washington, California, and other locations across the US.

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