About JFF: 

JFF is a national nonprofit that drives transformation in the American workforce and education systems. For 35 years, JFF has led the way in designing innovative and scalable solutions that create access to economic advancement for all. Learn more about JFF and join us as we build a future that works. 

About the position:

JFF is positioned at the center of the Future of Work and economic advancement for all. To drive our mission, we are seeking someone to play a key role supporting JFF's Learning Unit to increase our capacity to meet our ambitious goals. We are fundamentally transforming our nation’s learners and learning systems so that: 

  1. Traditional secondary and postsecondary institutions are modernized, learner centered, and operating at scale.
  2. Learning is both rigorous and recognized wherever it takes place—in the classroom, the community, and the workplace.
  3. Resources for learning are ample and equitably distributed—across populations and life stages.
  4. Entirely new tools and ways of learning are designed, tested, and adopted at scale.

As a JFF Program Manager, you support the Learning Unit’s programs by bringing capacity building knowledge, data-driven insights, strong communications skills, and relationship management experience. To achieve our work collaboratively, you will balance internal program capacity and strategic focus. You have internal and external responsibilities, ranging from vendor and program management to supporting implementation of innovative ideas for the growth of this unit. A couple examples of the types of programs the team engages in includes Boosting Opportunities for Social and Economic Mobility for Families (BOOST) and the Student Success Center Network.

What you'll do:

Program Management

  • Provide general project support to the project teams including scheduling meetings, distributing meeting agendas, materials, notes and minutes
  • Partner with project leaders to monitor and evaluate project plans, tasks, resources, deadlines, and any post-project needs to accomplish project goals

Management of People and Relationships

  • Build and maintain effective relationships with project partners throughout the process and to support ongoing collaboration
  • Ensure timely follow-up with partners, coordinating with and drawing in appropriate staff as necessary
  • Participate in planning and facilitating meetings and events across the team


  • Prepares a variety of correspondence and documents such as memos, reports, presentations; takes notes and summarizes key points addressed at conferences, events and meetings
  • In conjunction with unit leadership, contribute to the development of concepts, strategies, practices, and procedures to enhance our work
  • Co-design and contribute to the team's emerging areas of work

Strategic and Analytical Thinking

  • Support successful delivery of programs by executing on research and analysis, and quality improvement as needed and engaging internal / external experts to ensure high impact strategies, structures, and inclusion of best knowledge available
  • Conduct primary and secondary research to identify and analyze best practices and learnings from the project

Who you are: 

  • You have a minimum of 1-2 years of progressively responsible experience in a nonprofit or education setting
  • You have strong project management and organizational skills; you can work quickly and independently, prioritize, and meet competing deadlines in a fast-paced environment
  • You are highly skilled at managing up and anticipating the needs of others
  • You have exceptional organization skills and keen attention to detail, strong written and verbal communication skills, the judgment to manage competing priorities, and an ability to track and drive forward varied, fluid workstreams
  • You can synthesize information and structure ideas clearly and concisely for multiple audiences
  • You are able and willing to travel up to 30%
  • You possess high energy and passion for JFF’s mission; ability to apply JFF’s core values to all areas of your work
  • You model inclusive leadership, working effectively with diverse staff, and building and stewarding an organizational culture that embraces diversity, equity, and inclusion
  • You contribute to positive, effective, collaborative cultures and teams wherever you work
  • You are a curious and adaptive learner, with a willingness to take in new information, perspectives, and data to inform your work
  • You demonstrate a growth mindset and desire to continuously improve in your work and approach

Diversity, Equity and Inclusion at JFF: 

JFF is committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. JFF fosters a culture of inclusion that celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.  

To apply: 

As part of your application, please include your resume and a thoughtful cover letter, addressed to Elizabeth McWhorter, outlining how your skills and experience meet the qualifications of the position.


JFF offers a competitive salary and benefits package, commensurate with experience and skills.

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Demographics Survey

In an effort to better understand the diversity of our applicants, we collect selected demographic information using this survey. This information helps ensure fairness and supports equal opportunities in our hiring process. It also helps us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. We would like to ensure that we have accurate data for all our applicants.

Individuals seeking employment at JFF are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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