Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
At Jencap Specialty Insurance Services, we provide retail agents with carrier exclusivity, underwriting mastery, and unparalleled customer service. Our team consistently delivers industry-leading solutions, coverage, and terms, all at the best price.
This position is fully Remote
The Account Manager will be responsible for servicing a growing book of casualty business within the Jencap Environmental Practice. This role supports the efforts to build relationships with clients and maintain a high level of responsiveness.
Responsibilities:
- Prepare renewals:
- Request renewal information within prescribed time frame prior to expiration date.
- Request loss runs within prescribed time frame.
- Drop all documents into AMS.
- Prepare quotations, binders, policies, endorsements and invoices for the Retailer as per Producer’s instructions and the firm’s standardized protocols.
- Request additional information from broker/retailer necessary for the proper processing of submissions, quotes, and policies.
- Review company issued policies for accuracy and affix appropriate surplus lines stamps.
- Review and process mid-term endorsements, reporting forms and cancellations: initiate necessary corrections ensuring accuracy of information.
- Maintain diary and follow up process for policies, endorsements, correspondence, claims, etc. from outside sources for timely receipt as needed to ensure receipt of required information.
- Manage surplus lines tax filing process with Jencap surplus lines correspondent.
- Timely and effective communication to escalate internal and external processing issues/problems.
- Special projects as needed and agreed to by Producer and Direct Manager.
Requirements:
- 4 Plus years of experience supporting Casualty Brokerage Practice and/or Retail Agency experience.
- Professional negotiation, interpersonal, written, & verbal communication skills
- Ability to effectively prioritize & multi-task with a sense of urgency
- Demonstrate proper judgement & decision-making skills
- Capable of marketing, quoting, & binding of all Commercial Lines risks
- Strong Organizational & Time Management Skill
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
