Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
Jencap is comprised of corporate operations and service teams who support our staff in their commitment to achieve greatness and exceed the expectations of our agency partners. The goal of corporate functions is to provide the necessary infrastructure, expertise, and services that enable our business to thrive, while also contributing to the overall success, efficiency, and sustainability of the organization. We act as partners, aligning support strategies to achieve Jencap’s broader objectives.
This ConceptOne Technical Lead will be executing on the mission to bring ConceptOne to the entities within Jencap. Working closely with our business partners, this role will lead the implementation and initial training sessions for the new combined ConceptOne system. We are looking for a technical Business Analyst who can successfully interface with our key business partners and our technical development team.
This role will work a hybrid schedule from our locations in Phoenix, Tampa or Atlanta.
Responsibilities:
- Provide analysis & documentation expertise and guidance to projects working with Jencap business leaders.
- Work closely with Jencap IT, PMO and business teams to implement ConceptOne related projects.
- Participate in stand-up meetings, sprint planning, review, and retrospective meetings.
- Develop, analyze, document and review business, functional and non-functional requirements.
- Develop customer-focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.)
- Configure C1 platform – via C1 Administrative tools to setup new workflows, business reference data, User Defined Tables, User Defined Fields/Forms etc.
- Perform and support testing and/or training efforts.
- Assist with coordinating implementation and communication efforts with vendors and multiple business groups.
- Perform and coordinate the estimation of work.
- Participate in system design and configuration activities, assisting Technical Specialist(s) to implement Reports, Merge Documents and other ConceptOne Objects.
- Provide mentorship to team members.
Requirements:
- 5+ years of experience with ConceptOne.
- 5+ years of insurance experience.
- Strong understanding in writing SQL queries.
- Understanding or experience with Database design and Object-Oriented concepts.
- Experienced with agile methodologies and iterative development processes.
- Analytical and critical thinking.
- Great written and oral communication.
- Experience with Excel, Visio and Word templates, ClickUp (Project Management solution) a plus.
- Experience with process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
