The International WELL Building Institute™ (IWBI™) is looking for an individual with a strong interest in health and wellness in the built environment and a passion for collaborating and driving change. The Director position will report to the Senior Vice President and be responsible for providing technical support for individual projects in a WELL coaching capacity, building support for WELL in key sectors and regions, directing the creation of associated resources and tools, and enhancing the capacity of industry professionals and the larger community seeking to integrate principles of the WELL Building Standard (WELL) into their projects. 

The Market Solutions team is a group of highly proficient experts in the WELL Certification process and feature requirements, as well as in strategies for integrating health and wellness solutions into built environment projects more broadly. This team provides coaching support to registered WELL projects, helping customers: navigate the certification process, derive the greatest benefits possible from the program, develop solutions for challenges, and inspire best practices in the implementation of WELL. Although part of Market Solutions team, the individual will have considerable communication/collaboration with Standard Development and Market Development teams across IWBI, as well as with the GBCI teams.  


  • Encourage successful WELL project certifications by:
    • Supporting project teams and WELL APs by delivering WELL coaching technical troubleshooting and strategizing solutions toward WELL Certification
    • Supporting junior coaching contact staff in their technical support of projects in pursuit of WELL Certification
    • Answering technical and project-specific questions about the WELL Building Standard from project teams prior to registration
    • Serving as the WELL technical point of contact for global regions and for key market stakeholder Architecture & Engineering design firms, real estate firms and sustainability consultants
  • Encourage WELL project registrations by:
    • Providing technical support to project teams in advance of registration as needed to help ensure seamless integration of WELL solutions within the built environment
    • Building and maintaining relationships with key technical market stakeholders in the US and globally; such as workplace wellness professionals, design and sustainability consultants, and other industry partners and practitioners
    • Increasing exposure of WELL and further business development efforts by attending and/or speaking at industry events, conferences and other external engagements
  • Support the continuous development of technical resources as well as the development of WELL by:
    • Leading the strategy for technical resource development to create efficiencies in the WELL coaching service offering and customer support tools to aid in certifications
    • Serving as the technical point of contact for the development, updating and expanding of the global WELL crosswalks, which cross-references WELL to other sustainable building systems
    • Communicating industry feedback to the Standard Development team for ongoing development of the WELL Building Standard and WELL Community Standard
    • Writing articles and helping to support webcasts, trainings, and other educational content for IWBI’s broad and growing audience
  • Support the WELL Accredited Professional program by:
    • Supporting local practitioners and the WELL AP community through participation in events and delivery of WELL trainings

Candidate Profile & Prerequisites:

  • Bachelor’s degree in a relevant field (e.g., Mechanical Engineering, Architecture, Interior Design, Environmental Sciences, Urban Planning)
  • 8+ years professional experience working at a design engineering/ architecture, sustainability consulting or other relevant firm
  • An understanding of the design, construction and operational phases of real estate development projects
  • WELL Accredited Professional; required within 6 months
  • Demonstrated experience with sustainable building design process
  • Exceptional written and oral communication skills: articulate, assertive and confident
  • Proficiency in English
  • Ability to engage, educate and enchant a diverse set of external customer stakeholder groups including project teams and design/ construction/ real estate professionals
  • Detail-oriented: Strong sense of commitment, a willingness to learn more and a desire to work in a dynamic, deadline-driven team environment
  • Ability to envision and project manage the development of new technical tools that will support WELL Certification

Candidate Preferred Qualifications:

  • Master’s degree in a relevant field (e.g., Mechanical Engineering, Architecture, Environmental Sciences)
  • Licensed engineer, architect or interior designer
  • WELL Faculty; required within 12 months
  • LEED Accredited Professional
  • Demonstrated experience in the administration of at least one building certification process (WELL, LEED, BREEAM, Green Star, Living Building Challenge, RESET, etc.)
  • Proficiency in French, Spanish, Italian and/or Mandarin
  • Proficiency in Salesforce, MS Office and Google Applications
  • Experience and willingness presenting at conferences, summits and forums
  • Teaching and team management experience
  • Willingness to travel (up to 25%)

Compensation: Salary for this position is competitive and commensurate with prior experience.  A comprehensive benefits package is included for full-time employees.

Applicants are selected based upon their qualifications for this position and without regard to the applicant’s race, color, ethnic or national origin, religion, creed, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, marital or partnership status, citizenship or alienage status, veteran status, whether children are, may be or would be residing with a person, or any other characteristic protected by law.   

Candidates must have valid and current work authorization in the United States to be considered.

About the WELL Building Standard™ 

The WELL Building Standard™ (WELL) is a performance-based system for measuring, certifying, and monitoring features of the built environment that impact the health and wellness of the people who live, work, and learn in buildings and communities around the globe. The WELL Building Standard focuses on seven categories of building performance: air, water, nourishment, light, fitness, comfort, and mind and is grounded in evidence-based research that demonstrates the connection between the buildings where people spend approximately 90 percent of their time and those buildings' health and wellness impacts on those who use them. The WELL Community Standard divides comfort into thermal and acoustics, and adds materials and community to these categories as it begins to take into account the interconnectivity between buildings and their surroundings and the overall impact on human health.  The WELL Building Standard and the WELL Community Standard are administered by the International WELL Building Institute™ and third-party certified by Green Business Certification Inc. (GBCI). 

About the International WELL Building Institute™ 

The International WELL Building Institute™ (IWBI™) is a public benefit corporation whose mission is to improve human health and wellness through better buildings and communities that put people at the center of their design, construction and ongoing operation. Public benefit corporations like IWBI are an emerging U.S. structure for corporations committed by harnessing the power of private capital for greater good. IWBI administers the WELL Building Standard™ (WELL™) and the WELL Community Standard, performance-based systems for measuring, certifying, and monitoring features of buildings and communities that impact the health and wellness of the people who live, work, and learn in them. It also supports the growing number of professionals who seek WELL accreditation, as administered by GBCI.


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