Vous êtes polyglotte ? Vous aimez le contact client et avez le sens du service ?

Rejoignez une société dynamique et en pleine croissance !

De formation Bac+2, doté d’une aisance relationnelle reconnue, l’italien est votre langue maternelle ou vous le parlez de façon parfaitement bilingue. Vous parlez également couramment l’anglais et avez un très bon niveau en espagnol, portugais et/ou allemand.

Vous êtes à l’aise avec l’outil informatique (pack office, e-mails, internet, …).

Rigoureux, dynamique, réactif, vos qualités d’écoute et votre sens du service client seront vos atouts pour réussir au poste de Technicien Helpdesk Logiciel, métier auquel nous vous formerons.

Les principales missions de ce poste, basé à Montpellier (34), sont les suivantes :

  • Réponse aux appels des utilisateurs
  • Analyse et qualification des faits rencontrés par nos clients
  • Résolution des incidents conformément à nos procédures
  • Transmission au niveau supérieur et suivi des incidents demandant une expertise plus grande

 

Postulez pour le poste
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Application consent for Ivalua

By clicking the “I Accept” button you expressly make the following representations and warranties and give your consents as described below:

Ivalua collects your personal data for the purposes of managing Ivalua’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Ivalua may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment.

Ivalua does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Ivalua has international sites and Ivalua uses resources located throughout the world. Ivalua may from time to time also use third parties to act on Ivalua’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Ivalua group of companies as well as to third parties acting on Ivalua’s behalf, including also transfers to servers and databases outside the country where you provided Ivalua with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.


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