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iRely is seeking a skilled Business Analyst to join their Product Development Team, focusing on the Transports Module of their software product. This module integrates with other logistics and supply chain systems to provide a unified view of transport operations. In this role, you will be crucial to ensuring customer satisfaction, retention, and product competitiveness. You will also have the opportunity to grow into a Product Manager role.
Duties & Responsibilities
Collaborate with business stakeholders to gather and document requirements, translating them into technical specifications.
Conduct research and analysis of technical systems, ensuring integration opportunities align with transport and logistics needs.
Stay updated with industry trends and technologies, identifying tools to improve transport and supply chain processes.
Facilitate clear communication between business and technical teams to ensure successful project outcomes.
Create detailed documentation, including business requirements, functional specifications, process flows, and test plans.
Analyze current transport processes, recommend improvements, and align them with organizational goals.
Guide development teams by providing clarification on business requirements and ensuring solutions meet expectations.
Conduct system testing, validate solutions, and assist with user acceptance testing.
Monitor project progress, mitigate risks, and ensure timely project delivery.
Train new team members and provide onboarding support when new features are implemented.
Analyze root causes of issues and implement corrective actions to prevent future occurrences.
Skills & Qualifications
Experience in business analysis, particularly with transport and logistics modules.
Experience conducting business process reviews with customers.
Skilled in documenting business requirements, preparing statements of work, and designing product solutions.
Ability to break down business requirements into user stories.
Strong presentation skills for product demonstrations and customer training.
Knowledge of transportation management systems, route planning, and freight operations is a plus.
Experience in team or product management is a plus.
Familiarity with MS SQL and Jira is advantageous.
High ownership attitude and accountability.
Experience working in a software development company is a plus.
Diversity and Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
About iRely
In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.
Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.
Headquartered in Dallas, Texas with offices in Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.
Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.
