As a Business Consutant and Senior Implementation Leader, you will be responsible for guiding complex software implementation projects from start to finish. This role combines strong leadership with hands-on involvement in all stages of implementation. You will lead cross-functional teams, collaborate directly with clients, and ensure project milestones are met on time and within budget. Success in this role requires a deep understanding of our software, outstanding problem-solving skills, and the ability to mentor and support team members throughout the process.

Key Responsibilities:

  • Hands-on Project Implementation: Lead software implementation projects from kickoff through to successful delivery, ensuring all customer requirements are met.
  • Customer Engagement: Serve as the primary point of contact for customers during the project lifecycle, fostering strong relationships and ensuring high levels of satisfaction.
  • Team Leadership: Guide and mentor project team members, including Professional Services, Development, and Support, ensuring they have the tools and support needed to succeed.
  • Project Planning and Execution: Develop and maintain detailed project plans, schedules, and budgets. Identify potential risks and proactively manage issues to avoid project delays.
  • Escalation Management: Act as the escalation point for any project challenges, working closely with internal teams and customers to resolve issues promptly.
  • Training and Development: Provide training and support to both customers and internal team members on product features, best practices, and implementation methodologies.
  • Capacity Planning and Resource Allocation: Manage resource allocation across multiple projects, ensuring that the team is optimally staffed to meet project demands.
  • Project Reporting: Regularly report on project status, risks, and outcomes to senior leadership, keeping stakeholders informed at all times.
  • Continuous Improvement: Identify opportunities to improve processes, tools, and methodologies, driving greater efficiency and success in future implementations.

Qualifications:

  • Proven experience in ERP software implementation, preferably within a high-growth software company.
  • Strong leadership skills, with experience managing cross-functional teams and leading customer-facing projects.
  • Hands-on experience with implementation tools, processes, and methodologies.
  • Exceptional communication and problem-solving abilities.
  • Ability to manage multiple projects simultaneously and balance competing priorities.
  • Strong understanding of software development and customization processes.
  • Ability to travel up to 80% to meet with clients and oversee project implementations.

Preferred Qualifications:

  • Experience in t Petroleum Distribution Software
  • Experience working with international teams and customers.

Why Join Us?
At iRely, we believe in empowering our team members to drive innovation and exceed customer expectations. If you are a hands-on leader with a passion for implementation and team success, this role offers you the opportunity to make a significant impact. We offer competitive compensation, benefits, and opportunities for career growth within a supportive and collaborative work environment.

 

Diversity and Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

About iRely

In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.

Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.

Headquartered in Dallas, Texas with offices in Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.

Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.  

https://www.irely.com/ 

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