Benefits Specialist - 6 month contract

LUSH North America supports more than 250 retail stores in Canada and the USA and has manufacturing, distribution, and online sales facilities in Vancouver and Toronto.

LUSH is known worldwide for its unique bath and beauty products, amazing skin and hair care, personalized customer service, environmental activism, and fun and funky store atmosphere. We are dedicated to fair trade sourcing and supporting sustainable communities, as well as giving back to organizations that can make a difference through our Charity Pot Program.

Role Overview: 

The Benefits Specialist is responsible for administering all company health, wellness, and retirement benefit programs in North America. The Specialist stays current with benefit trends and provisions and provides suggestions for changes accordingly. The Specialist also builds and maintains relationships with brokers and outside administrators and performs audits. Additionally, the Specialist assists employees with all their enrolments, questions, forms, and policy enquiries.

Reporting to the Benefits ＆ Wellness Manager, your core RESPONSIBILITIES will include:

• Assist with administering the processing and effectiveness of all benefit plans for Canada and the US.
• Audit vendor systems to ensure proper enrollments, with a particular focus on Open Enrollment processing.
• Reconcile vendor reporting for status changes, employee alerts
• Update communication benefit programs to employees including changes or enhancements through internal communication tools and intranet.
• Answer employee benefit questions, and help to rectify problems.
• Assist with Long Term Disability/Short Term Disability leave of absence 
• Ensure compliance with benefit plan applications; ACA, 401K and audit for discriminatory practices, COBRA compliance, policy enforcement, etc.
• Manage enrollments and determine eligibility.  
• Administration of retirement benefit programs for Canada and US
• Communicate benefits options during leaves and partner with payroll/accounting as required
• Verify entered data by reviewing, correcting or updating data with integration and vendors
• Maintain internal records and tracking systems for leave of absence and new hires.

You bring the following QUALIFICATIONS:

Required:

• 1-2 years of experience with data administration in a high-volume setting
• Proactive problem solver and team player with high attention to detail and accuracy
• Proven proficiency in Excel and Google Sheets
• Proven analytical skills; strong research and follow-up skills 
• Ability to work with large volumes of statistical and confidential information.
• Ability to maintain sensitive information in a strictly confidential manner, exhibiting a high degree of ethics, professionalism, and service orientation in all activities and all interactions with internal and external individuals
• Ability to accommodate a flexible work schedule

Preferred:

• Experience administering benefit plans to both US and Canadian employees
• Knowledge of legislative requirements 
• Strong written and verbal communication skills to compose letters, enrollment and processing instructions and to provide explanations and instructions to employees.
• Experience with ADP Workforce Now or other ADP applications

 

Recruitment Process Overview:

Applications Accepted Until: Monday, May 6th at 5:00 pm PST 

 

Late Internal Applications: Please note the internal job posting will no longer be accessible after the expiry date of May 6th, 2024. If the internal job posting has expired, and you would still like to apply for the position, please contact Talent Acquisition Partner, Diana Calero at dcalero@lush.com and advise that you would like to be considered as a late internal applicant for this position.* 

*This will depend on the stage of the interview process at the time of application.

 

Job Location: Remote - Open to both US and Canadian applicants 

Job Compensation: $50,000 -$60,000 CAD

 

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future, and sharing the rewards of success when the company is doing well.

---

Best of luck on your job search, and don't forget to follow us to learn more!