Interface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1800% in the last one year and recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley. Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations.
Do You Make the Cut?
As a Lead Software Engineer, you will be responsible for:
- Lead and manage a team of Engineers for post-implementation activities, emphasizing knowledge upgrades and software enhancements.
- Ensure seamless project delivery, client satisfaction, and ongoing product improvements.
- Collaborate with Product Management and development teams to influence product enhancements.
- Occasionally interface with clients, addressing queries and managing expectations during post-implementation.
- Leverage technical expertise for troubleshooting and guide the team through complex challenges.
- Maintain detailed documentation, provide regular project status reports, and foster a culture of continuous learning within the team.
Requirements
- Extensive hands-on experience in effectively debugging and resolving complex issues.
- 6-10 years of robust IT experience, with exposure to application development and proficiency in performing code changes.
- Proficient in NodeJS and SQL technologies with a strong development background.
- Experience with third party integrations.
- Exposure to AWS cloud or other cloud technologies.
- Familiarity with Docker/Kubernetes (EKS).
- Experience with Version Control systems, preferably GIT.
- Knowledge of scripting languages such as Python, shell script, etc.
- Proficient in analyzing logs and exposure to application deployment.
- Ability to comprehend business problems and provide effective solutions and information aligned with business requirements
- Having an exposure to AWS cloud environment is a plus
- Exceptional written and verbal communication skills.
- Highly motivated, self-driven individual capable of working independently without supervision.
- Excellent team orientation skills and effective communication capabilities.
- Quick learner with the ability to stay current with emerging technologies.
- Adaptability to work in a fast-paced dynamic environment, handling broad-level requirements, tight deadlines, and high-pressure situations.
- Good to have Exposure to core banking APIs
- Good to have Involvement in product implementation
- Advantageous to have work experience in a startup company.
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
