The way businesses talk to people online is broken. Intercom is fixing it. 🛠️

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. In February 2017, Intercom announced it had surpassed $50M in annual recurring revenue, an increase from $1M in ARR just three years prior, making it one of the fastest-growing companies in tech. Today more than 17,000 businesses use Intercom to connect with a billion people worldwide. Intercom has raised $116M in venture funding and has 350 employees across San Francisco, Dublin, Chicago, and London.

What's the opportunity? 🤔

As our Recruiting Coordinator, you will have the opportunity to provide a stellar candidate experience, serve as Intercom’s brand ambassador, and leverage your creativity to improve existing processes. . The Recruiting team is growing and evolving quickly, and we need someone detail-oriented and passionate to take ownership of delivering an exceptional experience through  coordination and positivity. Joining the team at this time makes you a critical part of building and improving the Recruiting function and shaping our recruitment brand.

What will I be doing? 🚀

  • Create a welcoming and positive candidate experience
  • Own the candidate interview scheduling process, including the communication of all logistics to both the candidate and internal interview teams in our San Francisco office and additional locations
  • Work with Recruiters and Hiring Managers to garner the necessary information to go above and beyond with each candidate
  • Greet candidates onsite and ensure seamless transitions throughout the interview process
  • Remain flexible and manage any unforeseen logistical complications during onsite interviews
  • Coordinate candidate travel & accommodations and manage reimbursements
  • Track recruiting activities and develop reporting and analytics using Excel as well as our ATS, Greenhouse
  • Identify challenges and streamline processes with a focus on efficiency and scalability
  • Partner with internal teams to schedule recruiting related meetups, conferences, or events
  • Manage internal and external job board postings

What skills do I need? 📖

  • Able to wear many hats and be a team player
  • Have impeccable organizational skills and high attention to detail
  • Be passionate, energetic, and have a friendly and professional approach
  • Demonstrate flexibility and adapt easily to manage changes based on business needs
  • Have outstanding professional written and verbal communication
  • Have a customer-service mentality with attention towards creating an exceptional experience
  • Proficiency with Google Apps (Mail, Calendar, Docs, etc.)
  • Experience with Greenhouse (ATS) a plus
  • Startup experience preferred

Benefits 😍

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and meaningful equity
  • Catered lunch and dinner served every weekday, plus a variety of breakfast foods and a fully stocked kitchen
  • Fully funded comprehensive medical, dental, and vision coverage
  • Open vacation policy and 10 corporate holidays
  • Paid Parental Leave Program
  • Commuter benefits + 401k plan
  • In-office bicycle storage
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
  • Fun events for Intercomrades, friends, and family!
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