About Intercom

The way businesses talk to people online is broken. Intercom is fixing it.

Intercom is the first to bring messaging products for sales, marketing and customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media, and via email. Today more than 15,000 businesses use Intercom to connect with a billion people worldwide. Intercom has 300 employees between its San Francisco headquarters, Chicago support office, and Dublin R&D office, and has raised $116M in venture funding.

What's the opportunity?

At Intercom, we are striving to do sales differently. You can read more about our approach here. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours.

As a Senior Account Executive, you will be a key member of the team leading the growth of our business in EMEA. We’re building a world-class sales organisation, and the road ahead is going to be very exciting.

What will I be doing?

  • Spearhead the growth and adoption of Intercom and evangelize our product
  • Manage the full sales cycle, ensuring that our clients receive the highest level of sales through consulting and operational customer service
  • Convert leads created by the Sales Development team
  • Develop new opportunities from our existing customers
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities and weekly sales forecasts
  • Maintain up-to-date knowledge of our products and processes
  • Create your own demonstrations, tailored to your client needs
  • Work with our Marketing, Product and Customer Success teams to create the best customer experience
  • Engage in team development and mentoring

What skills do I need? 

  • Have 5+ years of sales experience, preferably in a tech environment, in a Business Development or revenue-targeted Account Management role
  • Have a proven track record of delivering business results
  • Be an exceptional written and spoken communicator
  • Be comfortable and energized operating in a fast moving organisation
  • Passionate about product and working with companies of all sizes
  • Entrepreneurial, autonomous and self-motivated
  • Enthusiastic about learning and growing in this space
  • Intellectually curious and ambitious

Bonus skills & attributes

  • Proficiency in a European language, such as French, German or Hebrew
  • Experience in B2B Sales

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and meaningful equity in a fast-growing start-up
  • We serve breakfast, lunch, and dinner every weekday! There are also snacks and drinks on tap to keep you topped up
  • Regular compensation reviews - we reward great work!
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Open vacation policy and flexible holidays so you can take time off when you need to
  • Paid parental leave to let you spend valuable time with your loved ones
  • Commuting is a breeze with our generous public transport allowance
  • Keep active with our roaming FlyeFit gyms in Dublin membership!
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too!
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
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Application consent for Intercom

By clicking the “I Accept” button you expressly make the following representations and warranties and give your consents as described below:

Intercom collects your personal data for the purposes of managing Intercom’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Intercom may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment.

Intercom does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Intercom has international sites and Intercom uses resources located throughout the world. Intercom may from time to time also use third parties to act on Intercom’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Intercom group of companies as well as to third parties acting on Intercom’s behalf, including also transfers to servers and databases outside the country where you provided Intercom with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.


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