Communication has changed for people. It’s changed for businesses, too.

Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.

Join the company helping businesses grow revenue through live chat, and so much more.

What's the opportunity? 🤔

The Intercom Brand Studio is looking for a senior designer with experience in performance-based marketing. You'll work on a variety of projects, partnering with our content marketing and performance marketing teams.

Our San Francisco-based team of Brand Designers, Strategists, Illustrators, Writers, and Producers looks forward to having you help bring our technology to life both internally and externally. The Studio works on projects that span web/digital, print, environmental, physical goods, and everything in between.

The team is already doing a lot of great things, but we still have our best work in front of us. This will be an opportunity to really push yourself creatively and to take a few risks.

What will I be doing? 🚀

  • Lead the design of landing pages, emails, and social assets (paid and organic) for our marketing channels
  • Own projects from concept to execution
  • Create high-quality design work that delivers on our business strategy and mission
  • Mentor and art direct junior designers and production designers
  • Get a little weird. And then get weirder

What skills do I need? 📖

  • 6-8 years of design experience with a portfolio showcasing a breadth of both brand and marketing work
  • Experience in designing for performance marketing 
  • Proficiency in Figma, Adobe CC
  • Motion design skills are a big plus
  • Strong sense of design sensibilities, from high-level, strategic direction to small design details
  • Ability to communicate (written and verbally) with precision, clarity, honesty, and respect
  • Excellent project management skills
  • A growth mindset and comfort with ambiguity

Benefits 😍

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and meaningful equity
  • Catered lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Fully funded comprehensive medical, dental, and vision coverage
  • Open vacation policy and 10 corporate holidays
  • Paid Parental Leave Program
  • Commuter benefits + 401k plan
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.


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