About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
The Mid-Level Client Manager Role
Client Managers at Interbrand are great communicators and passionate collaborators, with drive and attention to detail. They help manage and support our key accounts/ projects and have a strong commercial understanding of budget management linked to deliverables and resource. They enjoy problem solving, bringing teams together, managing them, and identifying potential issues before they happen. By doing this, they become indispensable to our us and Clients, contribute to our Onefirm culture and help ensure Interbrand remains one-step ahead.
Responsibilities
- Primary support for Senior Client Managers/ Client Directors
- Point person for day-to-day tasks and projects - create and maintain clear lines of communication with Clients and internal teams
- Collaborate with agency teams – including Strategy, Creative and Finance
- Ensure work is produced on time, to brief, on budget and to required profit margins
- Review weekly timesheet/ financial reports to ensure projects are on budget
- Prepare and take responsibility for project billing each month, partnering with Client Directors and Finance
- Create and manage project budgets; write cost estimates/proposals, timing plans, clear and concise contact reports, statuses etc.
- Review/proof-read work before it goes to the Client
- Collate all project-relevant documents and information into the relevant file on the server for team access
Qualities and skills
- Personable team player
- Compelling communicator both verbally and written
- Strong sense of responsibility, commitment and accountability
- Attention to detail
- Multi-tasker with ability to prioritise tasks
- Able to simplify complex tasks into actionable activities, linked to timings
- Proactive problem solver
Qualifications
- Graduate or equivalent
- 3+ years of experience in Client Management, ideally within a creative agency or branding agency environment
- Category-specific experience a major advantage
- Proficient in relevant IT software and systems (e.g. Microsoft Word, Excel, PowerPoint, Outlook)
We are building a connected, collaborative and inclusive human culture. As part of that culture, Interbrand is committed to creating spaces for open communication, transparency, and equitable support for all levels of employees. Diversity, equity, and inclusion are driving forces in how we create and embrace community while allowing our employees to refine their craft and solve problems for the world’s best global brands. Interbrand has both local and global DEI Task Forces, in addition to access to the Omnicom People Engagement Network (OPEN), OPEN Pride, Omniwomen, and are proud supporters of ADCOLOR.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.
