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Position Overview

We are looking for an Associate Consultant to join our team! As part of the Environmental Team of Global Services, the Associate Consultant is part of a team that is responsible for leading large clients through their entire Intelex software implementation!

Responsibilities and Deliverables

Project Accounting

  • Ensures the timely submission of time and expense reports.
  • Adheres to project scope, timelines and schedules.

Training Delivery

  • Supports and assists in development and delivery of client-specific training programs during the project implementation as needed.

Analysis and Solution Definition

  • Facilitates requirements capturing sessions with clients in order to identify business objectives.
  • Develops detailed specifications and prototypes for client review and approval.
  • Conducts specifications and prototype review meetings to validate requirements.
  • Conducts design review meetings to ensure developed system meets all requirements.
  • Optimally adheres to the Intelex implementation methodology and enforces project standards.

Technical Recommendation and Testing

  • Ensures efficient system functionality through design of reports, dashboards and homepages.
  • Supports System Integration and User Acceptance Testing.
  • Understands Intelex's product release and patch process, planning potential client impact accordingly.
  • Works with Application Support to facilitate the resolution of client technical problems.

Project Execution

  • Consistently delivers high-quality services to our clients.
  • Assists in the management of client expectations within the parameters of the agreement.
  • Identifies success story candidates for announcement to client community.
  • Effectively communicate across Intelex teams and customer partners throughout engagements.
  • Travel to client and/or Intelex office locations in Brazil, Canada, the United States, the United Kingdom, or other occasional travel may be required. Expected travel up to 20%.

Interpersonal Alignment

  • Reports to the Consulting Manager, Global Services

Qualifications

Skills & work traits (required):

  • History of demonstrated success in driving and delivering good interpersonal results.
  • Logical problem-solving approach, ability to clearly communicate business problems and proposed solutions to the client.
  • Experience building internal and external relations and mitigating past difficult personalities or situations.
  • Self-motivated to develop and maintain skills and product knowledge.
  • Professional self-starter, able to work multi-functionally with others.

Skills & work traits (preferred):

  • Exposure to / familiarity with environmental and sustainability software applications.

Technical Competencies (required):

  • Previous experience with configuring software.
  • Knowledge of basic principles of environmental science such as greenhouse gases, unit conversions, and emission factors.
  • Experience working with/following application requirements.
  • Prior experience working in an environment where time management and tracking was required.

Technical competencies (preferred):

  • Prior grasp of relational database management systems.
  • Experience working with application architecture.
  • Prior experience with MS Office.

Experience (required):

  • 1-3 years’ + of consulting experience in a client-facing, software delivery environment.

Experience (preferred):

  • 2 years’ + consulting experience and a knowledge of Environmental, Health & Safety and/or Quality Management Systems, considered an asset.
  • General awareness of sustainability reporting frameworks such as GRI, CDP, and SASB.

Education:

  • Have achieved post-secondary education in Environmental Science, Sustainability, Engineering, Chemistry, Biology, Geology, Information Technology, or related field.

Other requirements:

  • Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Company Overview

With more than 1300 clients and one million users, Intelex Technologies ULC is a global leader in Environmental, Health, Safety (EHS) and Quality management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada’s most highly awarded and fastest-growing tech companies and has been named one of Canada’s Most Admired Corporate Culture, Best Managed Companies in Canada, one of the fastest growing companies in PROFIT Magazine, as well as one of the country’s top employers by Aon Hewitt and Best Small and Medium Employers. For more information, visit www.intelex.com

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