As an Analyst, Reporting & Analytics as part of the Analytics team, your main responsibility is developing reports & dashboards that will be used to communicate the status of our key performance indicators (KPIs) and help drive a data- driven decision-making process. This role will also support special projects to analyze and report on new growth & continuous improvement opportunities. 

This role will report to the Manager, Analytics, but will work in partnership with the senior management teams in Sales, Customer Success, Services, Marketing, Finance, and our Product departments, and will often be called to talk or present data to the executive team. A successful candidate for this role is someone with a blend of technical skills, high business acumen & communication skills, and a desire to learn all facets of a growing software company to help drive further growth.


  • Develop interactive reports & dashboards against our key performance indicators (KPIs).
  • Research analytic methodologies and conduct metric reporting.
  • Implement new tools and techniques for viewing, interpreting, and communicating organizational data & trends.
  • Support operational changes & growth opportunities with data-driven recommendations with measurable outcomes.
  • Analyze trends to recommend process/operational improvements.
  • Prepare detailed & summary level reports including written interpretation of analytic results and graphical representation.
  • Present results to management, including data-driven business recommendations and alternatives.
  • Influence leadership to drive more data-informed decisions.
  • Work closely with the Finance department & executive team to support regular business review cycles.
  • Leverage organizational data through analytics projects and modelling to derive data-driven insights and recommendations leading to organizational improvements.
  • Define & advance best practices and champion the use of data & analytics organization-wide. 
  • Perform other duties as assigned.


  • Reports to the Manager, Analytics

Skills & Work Traits

  • The ability to understand technical aspects of software functions.
  • Independent self-starter with a sense of urgency, proven results, and solution-oriented.
  • Excellent communication skills and demonstrated ability to translate analytical & strategic insights into clear recommendations and effectively communicate them to technical and non-technical stakeholders.
  • Excellent problem-solving & strategic thinking skills.
  • Ability to work with minimal supervision and is an effective team member and contributor. 

Technical Competencies

  • Fluent in desktop applications (MS Word, Excel, Outlook, PowerPoint).
  • Experience with Power BI (or other report/dashboarding tools).
  • Experience with SQL (or other database querying languages/tools).


  • Experience with relational databases.
  • Experience with Salesforce (or other CRM tools).


  • Experience building reports & dashboards while following best practices for reporting and communicating with stakeholders.


  • Experience identifying and recommending operational improvement opportunities through reporting, process and trend analysis.
  • Experience working with stakeholders to develop business reviews leveraging insights from analytics, benchmarks, and best practices.
  • Experience leveraging data through analytics projects and modelling to derive data-driven insights and recommendations leading to organizational improvements


  • A degree/diploma in Mathematics, Business, Computer Science, Information Technology or equivalent experience.

Other Requirements

Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification

Company Overview

With more than 1,300 clients and 1.6 million users, Intelex Technologies Inc. is a global leader in environmental, health, safety and quality (EHSQ) management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g., ISO 9001, ISO 14001, ISO 45001 and OHSAS 18001) and regulatory requirements. Intelex is one of North America’s fastest-growing tech companies who has recently been recognized as a Great Place to Work for over 7 years, Best Workplace in Technology, Best Workplace for Millennials and Canadian HR Team for fewer than 500 employees and has been recipient of Waterstone’s Most Admired Corporate Cultures award, and Deloitte’s Best Managed Companies award. For more information, visit https://www.intelex.com/careers or see what our employees are saying by following our #ProudIntelexian hashtag.

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