Revenue Operations Specialist (Sales Support/ Admin Professional)

Location: Greater Toronto Area or Remote (Canada)

Position Overview

The Revenue Operations Specialist is responsible for supporting and building strong operational infrastructure to support Intelex’s rapidly growing and ever evolving customer focused processes. This is a highly collaborative role and works closely with Sales, Customer Success, Global Services, Finance and Legal.

Responsibilities and Deliverables

  • Support a centralized, cross-functional team that plays a part in facilitating sales deals (specifically complex ones) in collaboration and with involvement from other depts (Deal Desk function)
  • Support in contract management by ensuring compliance with the T&Cs and support with the negotiation of commercial terms, ensuring accuracy and quality of signed quotes and agreements for the purpose of maximizing financial and operational performance and minimizing risk
  • Assist in creating quotes in the CRM as well as custom paperwork and lead initiatives to automate and streamline these processes and improve efficiency and effectiveness
  • Field inquiries and act as the steward of information and resources
  • Ensure that key policies, processes, and methodologies issued or supported by the Revenue Operations group are independently documented, implemented, and adhered to
  • Assist with special projects to improve the effectiveness of the sales organization

Organizational Alignment

  • Reports to the Manager, Revenue Operations


Skills & Work Traits


  • Strong attention to detail
  • A multi-tasker and self-starter who thinks on their feet and works well in a fast-paced, changing environment
  • Strong problem-solving skills
  • Demonstrated ability to think critically and plan logically
  • Ability to prioritize and reprioritize tasks to adapt to evolving requirements
  • Strong verbal and written communication skills
  • Ability to work independently and with minimal supervision
  • Capacity to get things done quickly, with a strong sense of urgency and meet tight timelines



  • Ability to maintain strategic relationships with various internal stakeholders
  • Ability to challenge status quo
  • Ability to effectively cope with change, shift gears comfortably, decide and act without having the total picture, and handle uncertainty


Technical Competencies


  • Proficient in Microsoft Office, including Outlook, MS Teams, PowerPoint, Word, Excel, PDF editor


  • Working knowledge of or other CRMs




  • 2+ year’s experience in a sales or legal operations role or in a position with transferrable skillset


  • Previous Experience in a SaaS company (P)



  • Bachelor’s Degree in related discipline or previous experience in a similar role

Company Overview

With more than 1000 clients and one million users, Intelex Technologies Inc. is a global leader in Environmental, Health, Safety (EHS) and Quality management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada’s most highly awarded and fastest-growing tech companies and has been named one of Canada’s Most Admired Corporate Culture, Best Managed Companies in Canada, one of the fastest growing companies in PROFIT Magazine, as well as one of the country’s top employers by Aon Hewitt and Best Small and Medium Employers. For more information, visit  


Apply for this Job

* Required


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Intelex Technologies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.