Position Overview

As part of the Enterprise Delivery Division of Customer Experience, the Project Manager has an overall responsibility for the successful planning, executing, monitoring, controlling and closing of Intelex system implementations.

Responsibilities and Deliverables

Implementation Support

  • Works in collaboration with (Sr.) Solution Architects and (Sr.) Project Consultants to develop project plans that align to the requirements and effort of client solutions.
  • Coordinates project requirements with clients in order to ensure complete alignment on project deliverables.
  • Effectively communicates with the client, Intelex project team and other cross-functional departments in order to ensure all project requirements and milestones are understood and delivered according to the project plan.
  • Ensures all client information / data requirements are received and communicated. 
  • Creates and executes project plans and revises as appropriate in order to meet requirements. 
  • Facilitates the day-to-day operational aspects of a project and scope, including project budget. 
  • Effectively applies implementation methodology and enforces project standards. 
  • Identifies and mitigates project exposure and risk.

Operations

  • Responsible for project profitability, revenue, margins, bill rates and utilization. 
  • Identifies business development and "add-on" sales opportunities. 
  • Resolves and/or escalates issues in a timely fashion. 
  • Effectively utilizes each team member to his/her fullest potential. 
  • Sets and manages client expectations. 
  • Effectively communicates with clients to identify needs and evaluate business solutions. 
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Contributes towards the continual improvement of our service delivery models.
  • Travel to client locations within Canada, the United States and occasional international travel required. Expected travel is 10%-40%. 

Organizational Alignment

  • Reports to the Team Lead, Global Services

 Qualifications

Skills & Work Traits

Required:

  • Ability to maintain strategic relationships with various internal and external parties such as clients, vendors, employees and executives.
  • Strong written and verbal skills; including the ability to present technical issues to a non-technical audience.
  • Strong understanding of the software implementation project lifecycle including waterfall and agile methodologies.
  • Strong understanding of the software implementation project lifecycle
  • Results driven with a proven ability to project a positive sales attitude.
  • Ability to understand business needs in order to align the business need into system capabilities.
  • Communicates changes effectively, builds commitment and overcomes resistance, prepares and supports those affected by the change.

Preferred:

  • Understanding of agile methodologies.
  • Understanding of Environmental, Health, Safety or Quality considered an asset.

Technical Competencies

Required:

  • Prior experience with MS Office and in depth experience with MS Project

Preferred:

  • Strong understanding of application architecture and design principles

Experience

Required

  • 3 + Years of experience in Project Management role, or equivalent experience.

Education

Required:

  • Bachelor’s Degree or College Diploma in Computer Science/Information Systems, or equivalent Experience.

Preferred:

  • PMP certification, preferred.

Other Requirements

  • Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification

Company Overview

With more than 1000 clients and one million users, Intelex Technologies Inc. is a global leader in Environmental, Health, Safety (EHS) and Quality management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada’s most highly awarded and fastest-growing tech companies and has been named one of Canada’s Most Admired Corporate Culture, Best Managed Companies in Canada, one of the fastest growing companies in PROFIT Magazine, as well as one of the country’s top employers by Aon Hewitt and Best Small and Medium Employers. For more information, visit www.intelex.com  

 

#LI_Remote

Apply for this Job

* Required

  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Intelex Technologies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.