Position Overview

As a member of the Revenue Operations Systems and Tools team you will be part of the team responsible for the maintenance and continual improvements for the Salesforce.com platform and its related tools

Responsibilities and Deliverables

  • Work with the team to as a system administrator for the Salesforce.com environment
  • Handle all basic administrative function including user account setup and maintenance, reports and dashboards, and other routine tasks
  • Perform regular data cleanliness tasks using salesforce.com best practice
  • Perform declarative and basic programmatic Salesforce development (Apex, Visualforce, Triggers, Process Builders, Workflow Rules, etc.)
  • Facilitate on the documentation of SFDC processes and automation rules including as workflows, process builders, and triggers
  • Assist in training of new users and growing the Salesforce.com skill set across the organization.
  • Work with the Analytics team to facilitate the capturing of relevant data required for corporate reporting
  • Developing prototypes and designs
  • Keep abreast of Salesforce releases, features and best practices. Including testing, evaluation and implementation.

Organizational Alignment

  • Reports to the Team Lead, System and Tools

Qualifications

Skills & Work Traits

  • A self-starter and output-oriented attitude
  • Strong data management abilities with great attention to detail
  • A documented history of successfully facilitating projects to completion
  • Demonstrated the ability to understand vague requirements and execute its delivery into functional processes
  • Strong communication skills
  • Strong business acumen
  • Ability to gather, document and execute detailed specifications from high-level requirements
  • Highly motivated and self-directed with a commitment to quality

Technical Competencies

  • CRM (ideally Salesforce.com) experience preferred but not required
  • A good grasp on object-oriented programming concepts
  • Familiarity to code commonly used industry programming languages such as HTML, JavaScript, SQL, and an OOP language [Java, C#, etc.]

Experience

  • A year of working/internship experience preferred but not required
  • Has experience in the nonprofit/volunteer organization preferred

Education

  • Bachelor’s degree in a technical or business-related field

Company Overview

With more than 1000 clients and one million users, Intelex Technologies Inc. is a global leader in Environmental, Health, Safety (EHS) and Quality management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada’s most highly awarded and fastest-growing tech companies and has been named one of Canada’s Most Admired Corporate Culture, Best Managed Companies in Canada, one of the fastest growing companies in PROFIT Magazine, as well as one of the country’s top employers by Aon Hewitt and Best Small and Medium Employers. For more information, visit www.intelex.com  

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