At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals  in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!

We are seeking an entrepreneurial and experienced GM / Head of Financial Services to spearhead our efforts in building financial services products for our growing base of skilled hourly professionals. This is a pivotal 0 → 1 initiative, offering the opportunity to shape a transformative product from the ground up. The ideal candidate brings a strong background in fintech, a passion for creating impactful solutions, and the ability to lead cross-functional teams in a fast-paced environment.

Who You Are

  • You thrive on building something new from scratch and have a track record of 0 → 1 success in product development.
  • You are passionate about financial inclusion and excited about improving the lives of hourly workers through innovative financial solutions.
  • You combine visionary thinking with the practicality required to execute in a dynamic and high-growth environment.
  • You are a leader who inspires cross-functional teams, fosters collaboration, and drives results.
  • You possess a deep understanding of fintech ecosystems and are eager to apply your knowledge to create meaningful impact at scale.

What You’ll Do

  • Lead Product Strategy: Own and define the roadmap for financial services, working closely with senior leadership to align with Instawork’s broader mission and goals.
  • Build and Scale: Develop, test, and launch new financial services products tailored to the needs of hourly workers, ensuring adoption and retention.
  • Cross-Functional Leadership: Collaborate with engineering, design, marketing, and operations teams to deliver a best-in-class product experience.
  • Market Research: Conduct deep research into user needs, market trends, and competitive landscapes to identify opportunities for differentiation and innovation.
  • Metrics and Accountability: Define and track success metrics, ensuring financial services offerings deliver measurable impact for our workers and the business.
  • Partnerships: Establish and manage key relationships with financial institutions, payment processors, and other relevant partners.
  • Build and Lead a High-Performing Team: Recruit, mentor, and inspire a high-performing team, fostering a culture of innovation, collaboration, and excellence to deliver on ambitious goals.

Experience

  • 8+ years of experience in product management, general management, or similar roles, with at least 3 years focused on fintech.
  • Proven track record of leading 0 → 1 product development, ideally in a growth-stage or startup environment.
  • Strong understanding of financial services, payment systems, or related domains.
  • Exceptional communication skills, with the ability to influence and align diverse stakeholders.
  • Demonstrated ability to work autonomously and take ownership in a fast-paced setting.

Bonus

  • Experience founding or co-founding a fintech startup.
  • Familiarity with the needs and challenges of hourly workers.
  • MBA or advanced degree in a related field.

For CA based applicants:

  • The base salary for this position is $250,000 - $280,000
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including:
  • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
  • Flexible paid time off
  • At least 8 paid company holidays annually
  • Home office stipend
  • Phone stipend
  • Supplemental pay on qualified leaves
  • Employee health savings accounts (HSA) contribution
  • Flexible spending plans
  • 401K plan
  • Perkspot - discount program through Lumity
    #LI-Remote
    #LI-Hybrid 
    #LI-OnSite 

About Instawork

Founded in 2015, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada. 

For more information visit www.instawork.com

We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. 

To learn more about our company values, please visit: https://info.instawork.com/about

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