Founded in 2012, Instacart is a leader in North American online groceries and one of the fastest growing companies in e-commerce. Instacart's same-day delivery and pickup services bring everyday essentials and fresh groceries to consumers in the U.S. and Canada in as fast as an hour. At Instacart, we believe that great people are the ingredients for success. We like to think that we are like a potluck, everyone brings something new, different and flavorful to the table. Our mix of thoughtful, inventive and neighborly employees work together to deliver our common goal, to make grocery shopping effortless, and give valuable time back to our customers. We believe that just as meals are best shared together, success is best shared together. If this excites you, then Instacart just might be the place for you. Welcome home.
Instacart's Trust & Safety team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role you will be responsible for executing on processes critical to ensuring the Instacart platform remains compliant to these regulatory requirements.
The role will include reviewing transactions in real time to transcribe raw, user-submitted data to databases in our internal administrative system.
This is a full time role (part time roles also available), you are expected to work 40 hours/week. This is a non-exempt position, you will be paid hourly; this role is not eligible for overtime.You may be scheduled to work 1 or 2 weekend days, your manager will assign your schedule based on your availability. This is a 3 month contract position.
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Your day to day…
Review user submitted data for completeness and accuracy
Input user data into an internal database
Categorize user data based on pre-set qualitative criteria
Identify opportunities to improve efficiency and accuracy of user data
We rely on our values to guide our decisions: Solve for the Customer, Every Minute Counts, This is Your Baby, Go Far, Together and Of Course, But Maybe. What does this mean for your role? We are looking for someone who has:
1-2 Years professional experience, ideally in a fast-paced office or retail setting
Familiarity with MS Office, Google Suite or similar
Ability to execute consistently with a high degree of accuracy and attention to details
Operate with a high degree of confidentiality
Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
Evening, Weekend and Holiday availability is required
Want to see a slice of life at Instacart? Checkout #tasteofinstacart on Instagram and LinkedIn
Instacart is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.