Instacart is building the best way for people anywhere in the world to shop for groceries. Since Instacart started in 2012, we’ve launched same-day delivery in 300+ markets. We are laser focused on delivering groceries from your favorite stores right to your door! From a technology point of view, the platform is complex, rapidly scaling and processing millions of transactions in real-time all of the time. Our technology coupled with operational expertise enables Instacart to deliver fresh groceries in as little as an hour. This is a difficult problem to master and we are making it happen. Every day, we solve incredibly hard problems to create an experience for our customers that is absolutely magical.

What You’ll Do

Instacart is looking for an experienced Technical Project Manager (“TPM”) to drive the future of our products, application and platform while leading cross-functional initiatives that span all of engineering.

This is an exciting time to join us as our engineering team embarks on its next-generation work.

We are offering the right individual an opportunity to own and build out a new group that will lead and inspire exciting technology changes and rapid implementation of innovative new ideas. This is an engineering leadership role for an individual passionate about helping teams perform better.

This is a full-time role located in San Francisco, CA.

Responsibilities

  • You will oversee all aspects of technical projects within the engineering organization, and run well-defined engineering projects by serving as the crucial interface between business, engineering, product and design.
  • You will be responsible for initiating end-to-end programs, locking down high-level requirements and long-term goals from business and technical stakeholders and translating those into detailed roadmaps and tasks actionable by engineers.
  • You will provide clear specifications and scope of intended software product development and ensure on-time delivery of final product, and take a hands-on approach to program management:
  • Good understanding of overall system architecture
  • Help drive new products and features via the development process
  • Day-to-day coordination and scheduling for teams and quality assurance on tasks
  • Follow progress of multiple projects, and serve as support provider when issues arise
  • You will be proactive in driving process, accountability and productivity improvements across multiple teams and functions.
  • You will be part of the engineering leadership at Instacart reporting to the CTO, promoting overall engineering excellence and best practices.
  • You will be the first TPM at Instacart and will build the TPM function here and build out the TPM team.

Requirements

  • 7+ years of experience with technical project management as a TPM, engineering leader, product manager (technical domain) or related discipline.
  • Successful track record and consistent project success, having created functional specs, release plans and roadmaps.
  • The ability to balance business needs, a sense of urgency, and shipping high quality and pragmatic solutions.
  • Extensive experience with cross functional teams and managing relationships with business and technical stakeholders.
  • Organized and decisive leadership skills.
  • Excellent relationship-building skills: proven ability to influence peers and managers, resolve conflict and build consensus while dealing with ambiguity.
  • Clear sense of ownership and self-motivation.
  • Strong verbal and written interpersonal skills.
  • Technical background in engineering or related field or equivalent work experience.
  • Willing and able to travel internationally based on job requirements

Benefits

  • Talented and collaborative coworkers who will both push and support you
  • Market competitive salary, equity
  • Medical, dental, vision benefits and 401(k) retirement plan
  • Take what you need vacation (and we really mean it)
  • 16 weeks maternity leave / 8 weeks paternity leave so you can truly bond with your child
  • Free lunch and dinner in the office; fully stocked kitchen and snack pantry
  • Complimentary Instacart Express membership (free Instacart delivery!)

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