Instabase's vision hones in on intelligent automation. Just like the personal computer worked for individual persons, Instabase’s mission is to empower people to focus on the meaningful, productive parts of their jobs.
Innovators have a completely new set of building blocks which they can use to address existing processes, imagine new ones, and solve problems on a larger scale with Instabase. We provide tools and apps for processing documents, data extraction and classification, natural language processing, and optical character recognition; allowing creators, developers, and organizations to build complex business applications based on their needs. Our growing marketplace of pre-packaged business applications are being deployed in many industries, such as finance, logistics, healthcare, and many more.
We’ve secured funding from leading venture capital firms such as NEA, a16z, Greylock Partners, Index Ventures, and more. We are looking to grow into the next era of computing.
Come join our adventure!
As a Customer Infrastructure Engineer at Instabase, you will be part of a small and passionate team devoted to solving challenging infrastructure and performance issues for Instabase customers. Infrastructure issues can be anything from debugging network issues, Linux OS limitations, or troubleshooting Kubernetes issues.
You will be comfortable working from the command line, grepping through log files, and using standard Unix troubleshooting tools.
The Customer Engineering team is located throughout North America and Bangalore, India. Because coworkers and customers will be located around the globe, excellent verbal and written communication skills is a must to build working relationships. In addition, in any given day you will work with the sales, product, engineering, and support teams at Instabase.
- Outstanding communication and customer relationship skills
- Significant experience troubleshooting Unix environments and log analysis
- Comfortable with highly available distributed systems
- Knowledge of or exposure to:
- Major cloud computing providers like AWS, Microsoft Azure, and others.
- Common databases and data stores like MySQL/Oracle/PostgreSQL/Redis/etc…
- Common service communication and messaging methods like gRPC, Pub/Sub, etc...
- File systems such as NFS is a plus
- Python or Go experience is a plus
This role will require occasional travel to our customer sites (up to about 30%).
Instabase is an equal opportunity employer and values diversity in all forms. Instabase does not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability, or any other unlawful factor. Instabase also complies with local laws, including the San Francisco Fair Chance Ordinance.