Industrious’ private offices and suites — the highest-rated workspaces in the industry — provide the most sustainable option for companies to manage newly distributed teams for the long term. We make it easy to find an office that works for you — even if you come in just once or twice a week. Recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine, Industrious offers flexible terms and locations in more than 50 U.S. markets.
As we shape the future of workplace experience, we’re looking for motivated, thoughtful, and collaborative people who are excited to join a high-growth, warm, and welcoming team. For more information, please visit www.industriousoffice.com/careers.
About the Role:
Industrious is hiring a Regional Facilities Manager to join our team to deliver high-impact customer experience initiatives for thousands of members. This person will be responsible for managing the day-to-day operational support and procedures for Industrious. As we scale, your work will be vital in supporting the build-out of processes that streamline the facility's experience for our staff and members. This role is primarily responsible for the management, execution, and escalation of daily tasks and the general upkeep of the new and existing regional market which includes adhering to all state and local regulations. This person is passionate about managing the foundational and ongoing work that leads to healthy and scalable organizational growth. Your work will be mission-critical to helping us scale effectively and efficiently.
Your role as a Facilities Manager will be managing repair and maintenance for major, high-profile company initiatives for existing locations and supporting new location growth. Success will mean providing a happier, more productive, and more connected workplace for thousands of members, and supporting a highly engaged and effective partnership with Unit Operations partners.
Provide vendor management to include recruitment of new vendors and ensure service level agreement standards are met.
Diligently manage all facilities tickets submitted in the Service Channel ticketing system and building maintenance portals. Ensure that response to work orders are of the highest quality, timely resolution, and are cost-effective.
Visit locations and complete site audits to ensure that they represent a true reflection of our brand. Note deficiencies to appropriate teams and drive resolution.
Manage and evaluate recurring preventative maintenance programs.
Manage vendor proposals and invoices processes per standards.
Ensure locations are planned to budget.
Responsible for new location launch support by training and working cross-functionally with Design, Construction, Unit Ops and Launch partners
Liaison with locations building and property teams by leading, assisting, and providing guidance with building facilities operations. The role is NYC or ATL based and reports directly to the Senior Facilities Manager, East
5-7 years of work experience in facilities management or other relevant business operations
Enjoys continuous change and improvement
Ability to represent Industrious interests to outside vendors and Landlords
Capability to understand audiences and tailor communication both internally and externally as appropriate
Exceptional organizational and multitasking skills
Working knowledge of electrical, mechanical and HVAC systems
Impeccable verbal and written communication skills
Demonstrated leadership skills
Experience in gDrive/Dropbox file management
Experience in gSheets/Excel to promote data integrity
In addition to our incredible team, there are lots of other fun reasons to work with us.
Industrious is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Industrious believes that diversity is critical to our success in delivering great workplace experiences and is committed to creating an inclusive, mutually respectful environment which celebrates diversity of our people. We seek to hire on the basis of merit, competence, performance, and business needs.