About the Company:

Industrious is the largest premium flexible workspace provider in the U.S. with over 80 locations in more than 45 U.S. cities. Its Workplace Experience platform, which pairs thoughtfully-designed spaces with hospitality-driven services and amenities, has reshaped the concept of coworking into a scalable solution for companies of all sizes and stages. Since its founding in 2013, Industrious has helped thousands of companies scale their businesses while maintaining the highest NPS scores in the industry. For more information, visit www.industriousoffice.com.

As we shape the future of workplace experience, we’re looking for motivated, thoughtful, and collaborative people who are excited to join a high-growth, warm, and welcoming team.  For more information, please visit www.industriousoffice.com/careers.
 
About The Role:
 
The Digital Team is responsible for setting the vision and strategy for technology products that elevate the workplace experience and drive business outcomes. Our work is the result of constantly seeking out new ideas to solve real problems.
 
The UI/UX Designer will be responsible for creating a holistic digital experience that works in conjunction with our physical spaces and hospitality services. You will report to the VP of Digital to deliver the functional, aesthetic and experiential design for our member portal, mobile apps, internal tools and beyond.
 
Who You Are:
  • You are an exceptional designer with significant experience designing for web and mobile. Your strong design fundamentals are evident in all of your work.
  • You have great depth in visual and interaction design, but your curiosity has led you to pick up skills that span multiple disciplines, such as usability testing or prototyping in code.
  • You are a creative problem solver, using insights from customer research, competitive intelligence, and internal data to deliver solutions that directly address customer and business pain points.
  • You understand the power of experimentation and can help set up experiments and feedback loops to know whether we delivered the results that we planned for.
What You Will Do:
  • Serve as a visual and user experience design expert as we define new product lines and iterate on existing features, working closely with the tech, product management and member experience teams to ensure our digital products are valuable, usable and feasible.
  • Deliver intuitive and elegant designs for all stages of digital production, from concept to completion. ● Create and maintain a design system that delivers a consistent and on-brand experience throughout all of our digital products.
  • Participate heavily in customer/market research to translate insights into design solutions and push the evolution of our product.
  • Run A/B tests and other experiments to constantly improve KPIs.
  • Collaborate with product managers to deliver product marketing and training materials for marketing and sales.
  • Help us grow an incredible digital design culture.
Qualifications:
  • At least 3-5 years designing SaaS or customer-facing products with a strong emphasis on visual and interaction design.
  • Proven ability to raise conversion metrics through design.
  • Strong understanding of how to conduct user research and usability testing.
  • Experience writing HTML/CSS markup. (Javascript or Python a plus.)
  • Academic background in Design, HCI, or substantial relevant experience.
  • Link to online portfolio that clearly demonstrates the above.
Perks:

In addition to our incredible team, there are lots of other fun reasons to work with us.

  • Daily breakfast, snacks, coffee, tea, and drinks at all Industrious locations
  • Health care, including vision and dental
  • Learning & development grant
  • 401K plan
  • Smart casual dress code
  • Generous vacation time
  • Paid parental leave
  • Team outings and annual company-wide offsite

Industrious in the News:

Industrious is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Industrious believes that diversity is critical to our success in delivering great workplace experiences and is committed to creating an inclusive, mutually respectful environment which celebrates diversity of our people. We seek to hire on the basis of merit, competence, performance, and business needs.

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