Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, grow healthy food for all, and conserve resources for future generations. Utilizing beneficial plant microbes to improve crop health and productivity, Indigo’s portfolio is focused on cotton, wheat, rice, corn, and soybeans. The company is headquartered in Boston, MA, with commercial and customer service based in Memphis, TN. www.indigoag.com

The Sales Development Rep (SDR) Manager will build, coach and lead a team that generates demand by proactively contacting prospective customers and reactively responding to inbound leads. This person will manage a team responsible for generating meetings for the outside sales reps. The SDR Manager will develop a team that exudes high customer service and responsiveness and is very goal driven. This role will be based in Memphis, TN.

Responsibilities: 

  • Core Metric: Increase the number of sales meetings booked per month.
  • Recruit & lead a successful team of A-players, coaching them to exceed their metrics and eventually become successful field representatives
  • Set aggressive goals for the team to achieve, including daily, weekly, and monthly activity goals (plan includes team members making at least 40 calls each per day)
  • Keep team focused and energized ensuring the team attains quotas
  • Foster a culture of continuous improvement achieving progressive growth in conversion rates.
  • Consistently coach team members and develop their skills to improve performance and increase engagement
  • Build a scalable process that efficiently onboards new reps and shows them the most effective techniques for turning qualified leads into meetings.
  • Provide weekly reporting for management that effectively communicates activity, progress towards assigned goals, and opportunities for improvement by team and by individual team members
  • Deliver outstanding customer service, measured by achieving a 9/10 customer satisfaction rating and 5-minute response time for all inbound requests
  • Understand and embody our purpose and core values and what makes Indigo different from other companies
  • Demonstrate personal and/or professional passion for our core values
  • Personify our core values, is committed to them, and leans on them when making difficult decisions

 

Competencies:

  • High emotional intelligence
  • Ability to attract and retain talent
  • Ability to coach a new team to achieve excellence
  • Ability to motivate and inspire team
  • Steady and even temperament
  • Optimistic and positive attitude
  • Goal oriented
  • Process oriented
  • Likes to be challenged
  • Transparent with others
  • Always puts people and team first

 

Qualifications:

  • Bachelor’s degree
  • Has built a sdr/bdr/inside sales or call-center team
  • Has managed a team of at least 6 people
  • Has been a sdr/bdr inside sales person
  • Leadership experience
  • Proven experience managing teams that exceed quota
  • Experience managing a remote team
  • Start-up experience, preferred
  • Salesforce experience, preferred
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