What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. The company’s scientific discoveries and digital innovations have amplified new value from soil to sale, benefiting more than 10,000 growers to date. Indigo is also the company behind The Terraton Initiative, a global effort to drawdown one trillion tons of atmospheric carbon dioxide by unlocking the potential of agricultural soils. In 2019, Indigo was ranked #1 on CNBC’s Disruptor 50 list. Headquartered in Boston, MA, Indigo has additional offices in Memphis, TN; Research Triangle Park, NC; Sydney, Buenos Aires, Argentina; Basel, Switzerland; and São Paulo, Brazil. 

 Indigo Carbon enables growers to generate carbon credits by transitioning to farming practices that sequester carbon in the soil. The Carbon Data Quality Manager will drive processes that not only ensure precise, accurate, and verified assessments of field boundaries, but that also enhance our understanding of how growers are managing their farms. Boundary assessments and an understanding of farming practices are the backbone of the Carbon Program, as the boundaries qualify the specific geographic area that will be sequestering Carbon and an understanding of farming practices informs our estimate of how much Carbon we can expect a specific area of land to sequester. Achieving a high level of accuracy in these areas is paramount to the success of the Carbon Product Offering, and the Carbon Data Quality team represents the front-line of this effort by systematically tracking and mastering quality control for this data. Within this context, the Carbon Data Quality Manager will need to excel in areas of team management, process development and enablement, and leverage various technologies to work cross-functionally within the department as the primary source of truth for quality control checks within the Indigo Carbon Program.

Responsibilities:

  • Establish clear KPIs and implement a scalable reporting system to track progress
  • Build excellent rapport with the team and stakeholders such that performance is optimal, morale is high, and communication is effective
  • Demonstrate an active understanding of the full program scope of capturing pertinent farming practices data and how this data fits into the broader Carbon Program
  • Design and establish protocol that can be maintained at scale for the evidence review process
  • Develop and own the standard system of definitions around determining the boundaries of agricultural fields
  • Define the standards for what constitutes acceptable forms of evidence speaking to a grower's farming practice
  • Develop processes, tools, and training materials to enable the team to most efficiently and accurately perform quality checks on boundaries and evidence
  • Manage, supervise, and develop a team of junior employees such that the team operates at a standard of exceptional accuracy and productivity; discuss updates of the team's progress with executive leadership transparently and frequently
  • Develop and start a hiring plan and assessment of budget needs beyond what is already allocated
  • Using KPI metrics, design and implement a data-driven managerial development plan for the team
  • Evaluate technologies to streamline boundary editing and evidence review from growers and drive improvements as well as innovation
  • Identify and enable ways to make the Carbon quality control operate at an optimal level in 2020 and 2021, continuously looking for opportunities to improve the Carbon Program and developing a vision for better future operations

Competencies:

  • Experience managing a human-based operational process in data-driven way to expand capabilities while also optimizing quality
  • Set a high standard of quality work, ensuring that outputs from the team are of excellent accuracy when pushed through to the Carbon Program
  • Manage, develop, and enable a small team of temporary employees to support the collection of complete, high quality, accurate data for the Carbon Program
  • Able to conduct strong interviews assessments of ability and potential
  • Identify any issues in real-time, problem-solving on the spot to enable quick resolutions; anticipate issues that could arise in the future
  • Excellent, executive-level verbal and written communication skills, and the ability to quickly earn high levels of confidence from partners, stakeholders, and other teams as the leader of the bedrock team of the broader Carbon program
  • Strong attention to detail, even in a fast-moving environment
  • Highly adaptable and flexible to the changing needs of the organization, with a demonstrated ability to deliver under pressure
  • Ability to advance concepts from early-stages proposals through execution
  • Entrepreneurial spirit with an insatiable interest in cutting-edge technologies and creating a more beneficial agricultural system
  • Understands and embodies Indigo’s purpose mission, and core values

 Qualifications:

  • Undergraduate degree
  • 4+ years of professional experience managing a team of junior temporary employees
  • While under the work-from-home policy due to COVID-19, ability to manage a remote team of junior temporary employees without sacrificing on the quality of work or productivity rates (normal location is Memphis, TN)
  • Experience working in a fast-paced environment and dealing with ambiguity
  • Experience operating in a data-driven environment to track and improve business operations
  • Comfortable working with large amounts of data from dashboards and databases
  • Ag and/or food background, or some knowledge of farming practices a plus
  • Experience implementing and enabling a new program and/or a new way of working
  • Experience with Salesforce, SQL, and/or GIS is a plus
  • Willingness to travel (light travel), including potential internationally, as needed

Indigo is committed to living our values, specifically “creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow.” As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.

 

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