Index Exchange is looking for an Associate Solutions Consultant to join our team in London.

Department Description:
The Solutions Consulting (SC) team at IX is an innovative group of professionals who sit at the intersection of Sales, Account Management, Software Development and Marketing. This unique perspective creates an opportunity for the Solution Consultant to influence the entire customer lifecycle at IX. If you enjoy a fast-paced environment full of interesting challenges and opportunities to create compelling solutions in the field of digital media and advertising technology, then the IX SC team is the right fit for you.

Role Description:

  • Implement IX products and provide technical expertise and solutions during the customer implementation lifecycle
  • As a trusted technical advisor, work closely with our Account Management teams to understand clients business challenges and objectives to deliver solutions
  • Serve as the primary technical contact for our customers and respond to and resolve a wide range of customer inquiries from basic product questions to technical integration issues
  • Review and test customer integrations regularly and troubleshoot implementation issues and data discrepancies 
  • Ensure internal and external deadlines are met
  • Become a critical participant in testing new products and features

Required Skills:

  • Initiative: highly motivated self-starter with a persuasive service and success-driven personality 
  • Business Acumen: combination of technical, product and business skills 
  • Communication: high-level verbal and written communication skills 
  • Results Orientation: strong problem-solving and analytical skills to develop logical and forward-thinking solutions 
  • Organization: inherently organized, planning, prioritizing and managing workload
  • Detail Orientation: providing accurate and high-quality results
  • Resourceful: effectively utilizing available resources and teammates 
  • Innovation: proficiency at improving solution methods and procedures as a means towards greater efficiency for the client and team.

Education & Experience:

  • Bachelor’s degree in Computer Science or equivalent
  • Working Knowledge of Web and Mobile Development (HTTP, HTML, CSS, JavaScript, JSON, APIs)

Preferred Requirements

  • Ability to build and present custom solutions based on customer requirements using various web and mobile technologies
  • Working Knowledge of Programmatic Advertising (SSPs, DSPs, RTB, DFP, Ad Servers, Video Players)
  • Experience in integrating video and programmatic technologies or a good understanding of VAST, VMAP, VPAID are a plus

About Index Exchange (IX):
Index Exchange is a global advertising marketplace where premium websites sell their ad impressions in real time to programmatic advertisers. Top advertisers across the world choose to partner with us because we are independent with no other business interests. Built on the pillars of neutrality, openness and the most reliable technology, we’re the ad exchange that media companies trust to deliver results. We are one of the fastest growing companies in the ad tech space and that gives our employees incredible opportunities to grow with IX. 

 

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