Index Exchange is looking for a Vice President, Technical Solutions to join our growing Services organization. In this role, you will be charged with building a world class global operations function, ensuring the growth and success of our demand and sell side partners in our exchange. You will plan, direct, coordinate, and oversee all operations activities at Index Exchange. Ensuring development and implementation of efficient operations to meet current and future needs of the organization. 

We are a global technology company that connects the largest publishers and marketers across the globe through programmatic advertising. We ensure publishers are able to secure their bottom line so they can provide content to consumers and bring news and information to society at large. Our mission is to help the open web thrive and democratize digital advertising, all while helping marketers reach the audiences that matter most to them across digital channels. For over 20 years, IX has been known as the change agents of digital advertising – innovators who help shape how our industry reacts to new challenges and shifts in the market. As a result, we’ve been able to partner with some of the most prominent players in the media industry including Hearst, Disney and Meredith Corporation among many others.  

Here’s what we’re looking for:  

Leadership: The Vice President, Global Operations will be charged with growing and leading a global technical solutions team responsible for enabling client success across new and existing customers. You are strong leader that has proven track record of ideating new solutions and bringing them to fruition. You are a strong communicator and are effective in implementing operations-related policies, practices, standards, and measurement. 

Operational Excellence: As our operations function scales, you will identify, recommend, and implement new processes, technologies, and systems to improve and streamline the efficiency of our business and this team. You care about customer success and define success through clear and measurable metrics.  

Mentorship: Our current team has the knowledge, ability, and drive to make a huge impact on our growth as a company. In this role, you will be expected to nurture and guide the team to see success leveraging your experience mentoring, coaching, leading, and providing feedback on a global scale. Your partnership with the current and future team should reflect that of our open and transparent culture, capitalizing on employee retention and career development. 

Collaborative: IX prides itself on collaboration and knowledge sharing internally to positively affect the success of our partners. You will work closely with the members of the technical solutions team to drive strategy and improve overall performance while closely following industry best practices. You will partner with cross-functional project teams to operationalize new products, launch new services, vendors or capabilities and ensure operational processes are understood and implemented. 

Knowledgeable: You have strong command of the programmatic landscape and are comfortable handling complex technical questions from our internal teams and partners. You are curious in nature and take interest in understanding new trends and learning emerging technologies.  

What you need: 

  • 7+ years management experience with solid track record building and leading large global teams with focus on mentorship, professional development, and team growth across multiple regions. 
  • 5 + Years of Programmatic Experience- strong preference for direct AdTech experience, but candidates with other experience will be considered. 
  • Proven experience building and implementing measurable solutions on a global scale across the operations function.  
  • Solutions oriented with strong attention to detail, organization and efficiency. 
  • Excellent organizational skills and attention to detail. 
  • Strong analytical and problem-solving ability. 


At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Additionally, we realize that diversity is deeper than any status or classification - diversity is the human experience. For those who show grit, passion, and humility - IX will welcome you.


Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.


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