At Index Exchange, everything moves fast. We’re looking for an Agile Coach who will guide our teams on how to use lean and Agile values, principles and practices to support our teams in their quest for continuous improvement and self-organization. The ideal candidate is an experienced Kanban practitioner who will work closely with our Operations and Engineering teams to enable them to deliver the most valuable products possible to our customers. As part of this role, you’ll be looking at the existing team processes, workflow, their working environment, explicit policies, WIP limits and actively trying to build a team's capacity for improvement and customer value delivery. Another point of focus will be to expertly facilitate Agile events and run cross-team training sessions as the needs arise. You will be expected to actively observe teams and coach them to tackle the challenges they face as they embrace an Agile mindset. 

Here’s what we want:

  • Passion: You are obsessed with Kanban and Agile practices with a thirst for knowledge and learning new things. You are passionate about communication, group dynamics and you are not afraid to raise issues and drive changes in the quest to build an environment of continuous improvement
  • Technical: We’re a tech-first company - you will need to love working on big tech problems and have extensive experience with Operations and Engineering teams. Knowledge of advanced agile technical practices is essential
  • A Leader: You will use your 5+ years as a servant leader and agilist to help teams deliver quality product early and often, improve technical practices, eliminate waste and reduce delivery risks
  • Knowledge: you will bring knowledge and experience of Kanban system, Scrum, Lean, System Thinking, and other agile frameworks

Here’s what you’ll be doing:

  • Use your experience and knowledge gained through continuous education and certifications (CSP, KMP I and II, ICP-ACC) to mentor and coach managers and teams on Kanban values, principles, and practices
  • Use a data-driven approach to educate teams and management on different ways of measures progress in their agile journey
  • Work closely with Operation teams and coach them in their quest to becoming a high performing and self-organized unit
  • Promote and mentor passionate agilists within the organization
  • Facilitate the sharing of lessons learned across teams and departments

Why you’ll love working here:

  • Work out of our downtown Toronto office
  • Open concept office designed to facilitate communication and collaboration
  • Flexible hours and a relaxed dress code
  • Weekly lunch provided 
  • Annual celebrations (Summer BBQ, Holiday Party, All Hands, Hack Days) and milestone outings
  • Paid generous vacation, unlimited sick days, and 5% RRSP matching
  • 100% company paid comprehensive medical, dental and paramedical plan
  • Flexible health spending account
  • Generous and flexible annual wellness subsidy for gym memberships and classes

EQUAL EMPLOYMENT OPPORTUNITY At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunity. We celebrate the diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. Additionally, we realize that diversity is deeper than any status or classification - diversity is the human experience. For those who show grit, passion, and humility - IX will welcome you.

ACCESSIBILITY FOR APPLICANTS WITH DISABILITIES Index Exchange is committed to working with and providing reasonable accommodation to individuals with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Index Exchange* will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If you would like to request a reasonable accommodation, please email or call 416.785.5908 ensure to provide your name, the best way to contact you, a detailed description of the nature of any accommodation that you may require (including any materials or processes that can be used to ensure your equal participation).

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