Who We Are
We are Imagine Pediatrics, an innovative, tech-enabled, pediatrician-led medical group that helps children with special health care needs get the quality 24/7 care and support they deserve, right from home. Energized by our mission to reimagine pediatric health care together, we improve the health and lives of children special health care needs by breaking down the barriers that stand between families and the quality care their children need. We are committed to doing better for them: to put their best interests in the front of our minds and center of our hearts and channel that passion every day to boldly remove these barriers.
By partnering with parents, caregivers, providers, community resources, and health plans, we provide these children with more access to virtual-first and in-home medical, behavioral, and social care and empower them and their families to get the unwavering, 24/7 support they deserve. We don’t replace a child's existing care team. Instead, we work with them to give every patient an expanded layer of support by delivering unlimited, virtual-first and in-home care, day and night. Every step toward that goal we take with equal parts compassion and creativity. Together, we’re always reaching for the profound impact that we know we can and must make.
Every day we boldly challenge old approaches and seek out new and better ways to improve the health and lives of children with special health care needs. We know we can’t solve every challenge in the lives of these kids, but we can work tirelessly to give them, their families, and other caregivers the help and relief they need, right when they need it. We know a better approach to pediatric health care is within reach, and we are committed to seizing it today.
Clinical Pharmacy Technician
The primary location for this role is Tampa, FL, expected schedule requirements are Monday to Friday, 8:00am - 4:30pm local time. Bilingual in Spanish highly preferred for this role.
As a Clinical Pharmacy Technician at Imagine Pediatrics you will work on the clinical pharmacy team, reporting to the Director, Clinical Pharmacy, to support our mission of increasing safe days at home for children with special health and behavioral care needs.
As an integrated care team member, the Clinical Pharmacy Technician focuses on improving medication related outcomes by supporting medication access needs for pediatric patients with chronic medical and behavioral health conditions. The Clinical Pharmacy Technician works alongside the Clinical Pharmacist with primary responsibilities including maintenance of patient medication therapy records, accurately capturing medication histories, troubleshooting medication access barriers with community pharmacies and pharmacy benefits managers, and outreach to patient caregivers.
What You’ll Do
In this role you will:
- Manage, triage, and assign clinical pharmacy referrals to appropriate clinical pharmacy team member
- Support internal and external team members in the clinical pharmacy referral process based on patient need
- Schedule patient/caregiver appointments for pharmacist-driven clinical programs
- Prepare charts in advance of clinical pharmacist appointments
- Communicates with pharmacies, insurance companies, and internal team members to resolve medication access barriers with the support of pharmacist where needed
- Completes medication histories
- Monitor incoming medication renewal requests and manage per internal protocols, where allowable by state law, and seek assistance when outside renewal protocols
- Monitor incoming prior authorization requests and prepare documentation for review by clinical pharmacist
- Demonstrates the ability to set priorities, work independently (with pharmacist oversight and review of final product) and cooperatively with others within and outside the department.
- Other duties as assigned
What You Bring & How You Qualify
First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.
- High School Diploma or equivalent
- Current accredited pharmacy technician certification (such as PTCB)
- Maintenance of certification expected
- Registration with applicable state board(s) of pharmacy as required by law
- Maintenance of all technician registration for all assigned states expected
- Proficiency with electronic health record systems
- Bilingual English/Spanish highly preferred
- Minimum of 3 years of experience as a pharmacy technician
- Pediatric experience preferred
- Ambulatory clinic or specialty pharmacy experience preferred
What We Offer (Benefits + Perks)
We offer competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA; Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO + 10 Company Holidays & 2 Floating Holidays
- Paid new parent leave
- Additional benefits to be detailed in offer
What We Live By
We’re guided by our five core values:
- Children first. We put the best interests of children above all. We are uncompromising in our commitment to improving the lives of children and families by bringing the best care to them.
- Earn trust. We cherish the trusting relationships we build with the children and families we serve, our partners, and each other. We seek first to understand and speak honestly.
- Innovate today. We refuse to accept the way things have always been done. Children and families are waiting for our help and their bravery demands that we relentlessly challenge assumptions to develop new approaches.
- Embrace humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to learn and grow stronger.
- One team, diverse perspectives. We work alongside families as one team towards a shared purpose. We champion diversity and acknowledge the contributions of others.
We Value Diversity, Equity, Inclusion and Belonging
We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.