Job Summary:

The Principal Data Scientist will be responsible for coaching, mentoring, and managing the Data Science team as well as shaping the technical road map and standards for iHerb's products. This role assists in analyzing data from multiple sources to spot trends and gain insight that can give iHerb a competitive advantage. This individual will utilize ETL techniques, statistical analysis, machine learning/data mining techniques, data visualization skills and related tools/software to solve challenging problems and help lead the Data Science team to do the same. This role will set initiatives for Data Science team in mining data, visualizing results and collaborating closely with Technology teams to optimize our business with the ultimate goal of helping iHerb redefine the customer experience through our eCommerce platform

Job Expectations:

Sets initiatives of data science team with a focus on personalization and recommendation
Keeps up to date with state of the art technologies, algorithms, models and novel approaches in solving the problems in space.
Coach and mentor the team on best practices
Provide regular updates on projects and team performance
Lead the team’s software architecture & design
Responsible for ownership of Data Science Projects
Prepare reports, manuals and other documentation on the status, operation and maintenance of software
Assist Technical Product Management in the collection and documentation of user's requirements, development of user stories, estimates and work plans
Guide team development efforts towards successful project delivery
Provide technical leadership to teammates through coaching and mentorship.
Creatively explore how to use data to continually add value and translate ad hoc questions into flexible methodologies that scale to answer broad problems across the organization
Research and develop methods for measuring and analyzing marketing spend effectiveness ∙
Partner with various teams to find new insights in iHerb’s data, and building solutions that have a direct impact on our customers and your colleagues
Develop models to predict customer demand and operational efficiency.
Ability to define problems, collect data, establish facts, draw valid conclusions, and make recommendations for continuous improvement
Communicates data findings to both business and IT leaders to influence how an organization approaches and meets business challenges of an evolving customer base and changing marketplace, using strong business acumen.
Finds and recommends new uses for existing data sources; designs, modifies, and builds new data processes; and builds large, complex data sets.
Conducts statistical modeling and experiment design, and tests and validates predictive models. ∙
Builds web prototypes and performs data visualization
Conducts scalable data research on and off the cloud
Develops customized algorithms to solve analytical problems with incomplete data sets, and implements automated processes for efficiently producing scale models
Collaborates with database engineers and other scientists to develop, refine, and scale data management and analytics procedures, systems, workflows, best practices, and other issues. ∙ Implements new or enhanced software designed to access and handle data more efficiently
Trains the data management team on new or updated procedures.
Writes and implements quality procedures.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

Ability to inspire team
Strong coding experience (e.g. Java, Scala, C#, Python, or R)
Experience in ETL systems and writing SQL scripts for analysis and reporting.
Strong foundation in descriptive and inferential statistics and experience with statistical tools/ analysis, regression modeling, forecasting, and time series analysis.
Experience with Machine learning/Data mining techniques and algorithms (Supervised/unsupervised learning, classification, clustering, rule mining, NLP, Deep Learning)
Experience with data visualization techniques and tools.
Experience with gathering data from multiple sources using big data technologies (Spark, Hadoop, BigQuery, Athena, etc.)
Knowledge of modern software development tools, systems, and practices (design patterns, CI/CD, git, unit testing, smoke testing, integration testing, job schedulers)
Exposure to all aspects of the software development life-cycle
Experience with Docker and Kubernetes

Preferred:

Passion for leveraging technical solutions aligned with long term strategy with incremental deliverable outputs would be appreciated.
Strong interpersonal communication and collaboration skills
Ability to work on data mining, data science projects with application engineering, quality engineers and product management.
Ability to mentor other data scientists and engineers.
Passion to stay on the cutting edge of data science.

Equipment Knowledge:

Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience with cloud technologies like AWS Lambdas and Google functions, etc.
Experience with messaging technologies (Kafka, Google Pub/Sub, Kinesis, RabbitMQ, etc.

Experience Requirements:

Generally requires a minimum of five (5) years relevant experience in applied machine learning and Data Science, and one (1) year of relevant work experience in leading Machine Learning, Applied Science, or Data Science teams..

Education Requirements:

Advanced degree (M.S. or Ph.D.) in Engineering, Math, Statistics, Finance, or Computer Science required.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

Hectic, fast-paced with multi-level distractions
Professional, yet casual work environment
Office / Warehouse environment
Ability to work extended hours as required

#LI-JC1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$176,534—$264,801 USD

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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