Job Summary:

The Marketplace Integration Specialist will manage the execution of new marketplace integrations and optimization of existing channels connected through Channeladvisor. This role requires understanding of backend systems, databases and API as well as basic coding. Project management is critical in this role to ensure accuracy and meeting business objectives all while adhering to the given timelines. 

  • Master all ChannelAdvisor functions and operations, owning software maintenance and updates ensuring all marketplace integrations are synced and functioning properly

    • Audit platform daily for new updates and errors

    • Ensure feeds are properly synced and updating into each marketplace

    • Identity errors causing multiple listing issues and create batch fixes

  • Lead all new 3rd party marketplace integrations

  • Identify and implement process improvements to become more efficient and productive

  • Partner cross functionally with IT and marketplace team members to ensure updates are communicated in a timely manner and all stakeholders are working to meet timeline goals

  • Manage multiple projects simultaneously

    • Develop clear project plans including timelines and deliverables


Knowledge, Skills, and Abilities:

  • Fluent in oral and written English

  • Excellent communication skills and experience working in a cross-functional team

  • Detail-oriented, organized and resourceful problem-solver

  • Able to multitask in a fast-paced environment and meet deadlines

  • Analytical and intellectually curious

  • Strong understanding of eCommerce and marketplace business and practices


Experience Requirements:

  • 3+ years’ experience within a digital/ecommerce retail environment or data systems role

  • System knowledge in e-commerce platforms 

  • Experience with Multichannel Commerce Solutions a plus (ex. ChannelAdvisor, Zentail)

  • Understanding and knowledge of basic coding syntax, languages, and tools - HTML5, CSS, JavaScript, .liquid, git.

  • Comprehensive understanding of integrations (backend systems, databases and APIs)

  • Product feed management & optimization experience

  • Previous experience launching in new marketplaces a plus


Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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