Job Summary

 The Tech Lead- Software Development will be part of an agile development team, building enterprise grade applications with different platforms. This role will require team leadership through coaching and mentorship as well as shaping the technical road map and standards for iHerb’s applications. 

 
 

Job Expectations:

  • Responsible for the ownership (architecture/design/implementation) of complex software components and systems 

  • Follow secure programming and web application security best practices.

  • Lead the team’s software architecture and design 

  • Coach and mentor the team on software best practices (design, coding, troubleshooting, work breakdown, work estimation, refactor strategies, automated testing, etc.)

  • Work closely with the other teams to optimize system architecture and project efficiency

  • Partner with our Product Owner to plan work and prioritization

  • Guide team development efforts towards successful project delivery.

  • Provide technical leadership to teammates through coaching and mentorship.

  • Maintain high standards of software quality within the team by establishing good practices and habits.

  • Provide regular updates on projects and team performance

  • Identify and encourage areas for growth and improvement within the team.

  • Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

  • Prepare reports, manuals and other documentation on the status, operation and maintenance of software.

  • Design, develop, and unit test applications in accordance with established standards.

  • Collaborates and adds value through participation in peer code reviews, providing comments and suggestions 

  • Package and support deployment of releases.

  • Analyze and resolve technical and application problems.

  • Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.

  • Adhere to high-quality development principles while delivering solutions on-time and on-budget.

  • Provide third-level support to users.

  • Flexible schedule to work with other time zones

  • Must be able to manage the team’s day to day matters: scheduling resources, time off requests, feedback and recognition

  • Travel may be required

  • Research and evaluate a variety of software products

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

  • Solid communication skills

  • Strong knowledge of system architecture, best practices and design patterns 

  • Strong knowledge of design and implementation of distributed systems (SOA, Micro Services, Docker, etc)

  • Ability to inspire team

  • Expert knowledge of and ability to communicate software architecture and design principles

  • Expert in writing testable software

  • Expert in design patterns which decouple the UI from the business logic

  • Proven track record being technical lead of software projects from inception to successful release

  • Strong knowledge in CI/CD systems

  • Proficient with Object Oriented programming 

  • Experience leading a team 

  • Experience with source control systems

  • Experience with agile development methodologies

  • Experience with debugging, performance profiling and optimization

  • Strong initiative to find ways to improve solutions, systems, and processes

Preferred:

  • Experience effectively working with remote teams

  • Experience with user interface design and prototyping

  • Experience with e-commerce

Experience Requirements:

Generally, requires a minimum of five (5) to ten (10) years of experience with software development, design patterns, software architecture 

Education Requirements:

Bachelor’s Degree required. An emphasis in Computer Science is preferred

Judgment/Reasoning Ability:  

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 

While performing the duties of this job, the team member is regularly required to talk and hear. The team member is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.  May require walking, primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds. 

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

  • Ability to work extended hours as required

  • Ability to travel 

  • Fast-paced with multiple concurrent projects

  • Professional, yet casual work environment

  • Office environment

#LI-JC1

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.


About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity


iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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