2nd Shift: Fri, Sat, Sun 4:15pm-12:45am

Job Summary: 

The Quality Control Inspector will be responsible for receiving, in-process, and shipping visual inspection verifications to meet or exceed current Good Manufacturing Practices cGMP. The QC must be detail oriented and have the confidence to stand up and object should the product quality be in jeopardy. iHerb is regulated by the Food and Drug Administration (FDA), the QC Inspector may be and must be able to provide documented evidence of the operations process during an FDA audit.

 

Job Expectations:

  • Follow all Quality Control and Safety Procedures

  • Familiar with Warehouse Management System (WMS) 

  • Perform Receiving Inspections

  • Perform In-process Inspections 

  • Perform Shipping Inspections 

  • Perform Replenishment Inspections, if applicable

  • Ensure that all care is provided with respect to customer, client and co-workers’ rights

  • Ensure a safe and clean work environment 

  • Maintain confidentiality 

  • Adheres to cGMP training and guidelines   

  • Adhere to work schedules in completing and performing assigned tasks

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

    Required:

  • Ability to provide guidance and direction                                                                                              

  • Attention to detail                                                                                                                                  

  • Hand/Eye/Foot Coordination                                                                                                             

  • Independent 

  • Self Starter/Team Player                                                                                           

  • Basic English, to communicate for job and safety issues                                                                        

  • Mathematical Skills,  Basic Arithmetic, count, add and subtract      

                                                     

Equipment Knowledge: 

  • Operations equipment 

  • Computer (WMS) system 

  • Cooling temperature charts

  • Scales, thermometers

  • Basic use of spreadsheets, e-mail, etc. 

Experience

Generally requires a minimum of 1 year of related experience

Education Requirements:

High School Diploma or a combination of education and equivalent work experience.

Judgment/Reasoning AbilityAble to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands:  The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day.  The Team Member may occasionally lift or move materials and products up to 25 pounds.  Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:  The noise in the work environment is usually moderate.  Other factors are:

  • Hectic, fast-paced with multi-level distractions

  • Company uniforms, closed-toed shoes, casual work environment

  • Warehouse environment, may be required to wear safety equipment 

  • Ability to work extended hours as required

  • Frequent assignment change due to business needs

#Ops

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For our international team members, you may be eligible for similar benefits depending on the country where you are employed. For a more comprehensive listing, visit www.iHerbBenefits.com. Please discuss the specific benefits for which you may be eligible with your local HR representative/recruiter.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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