For this role, we are looking for someone with a strong technical vision, who can lead our e-commerce efforts as we develop the next generation of architectures and algorithms. This is an opportunity to enhance the existing system architect. As well as work with a new design/architect for future development at iHerb! Including working with a Global team with cutting edge technology and a cool boss.
In this role you will:
-Analyze and resolve complex technical problems and roadblocks around data and tools access.
-Shape the architecture, design, and implementation of new and existing systems to enhance their reliability performance, efficiency, and scalability
-Understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development and deployment of these tools with Engineering.
-Guarantee the technical aspects of a partner’s integration (new and ongoing) by providing documentation and technical guidance.
-Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions.
-Lead incident response, postmortem analysis, and review as well as coordinate on-call for your teams
In order to be successful in this role you must have the following to be considered:
-Demonstrated knowledge of SQL and K8s commands.
-Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.
-Strong technical leadership, project management, analytical problem solving, and troubleshooting skills.
- Passion, drive and a deep feeling of ownership
-Demonstrated expertise in measurement, monitoring, and alerting
-Working knowledge of the Internet routing and load balancing
-A good understanding of large-scale distributed systems in practice, including microservices architectures, application security, monitoring and storage systems
-BS degree in Computer Science or equivalent practical experience.
-Experience working with web and cloud technologies.
-Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
-Experience deploying infrastructure in public cloud environments (Amazon AWS, Google Cloud, etc.)
-A minimum of 7 years in a combination of SDE and SDM roles, but at least 2 years as SDM.
-Experience in memory management, threads and processes, Microservices, Dockers, Cache management, Web API’s, Kubernates, and memory queues (RabbitMQ, kafka, Redis)
iHerb is a leading global e-commerce retailer with an emphasis on providing an exceptional selection of nutritional and wellness products for the past 25 years. With over 30,000 products shipped to over 180 countries, we provide the best overall value for natural products through an innovative and efficient supply chain process.
Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow, even during the recent pandemic. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive work environment with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision.
iHerb's Shared Values
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Below is a snapshot of the benefits we offer our team members. For a more comprehensive listing, visit www.iHerbBenefits.com.
- Medical Care: Starting in 2021, iHerb covers 100% of the associated cost for medical benefits
- Dental and Vision benefits
- Safe Harbor 401(k) + company match (100% of the first 6% of the employee’s contribution)
- Company-paid Term Life Insurance
- Short and Long Term Disability
- Flexible Spending Account (for qualifying expenses)
- Pet Insurance
- Voluntary Supplemental Benefits
- Education Reimbursement Programs
- Professional Development and Job Training
- Wellness Programs with opportunity to earn up to $300 per year
We strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.