Job Summary:

The Sr. Payroll Tax Analyst administers and performs the end-to-end US payroll tax functions and processes that both enable the accurate and compliant processing of iHerb’s US payroll, and the complete and compliant delivery of the federal, state, and local reporting and remittance obligations created by that payroll processing.


Job Expectations:

  • Administer the end-to-end payroll wage and tax processes, ensuring compliant federal, state, and local withholding, reporting, and remittances in partnership with ADP employment tax services.  Those end-to-end processes include but are not limited to:

    • Payroll Tax jurisdiction administration and multi-platform synchronization

    • State UI rate administration and multi-platform synchronization (Workday / ADP)

    • Payroll Tax notifications administration

    • Quarter balancing analyses and resolution

    • Quarter filing and amendment administration

    • Annual filing and amendment administration

    • Payee tax election administration, auditing, and resolution

    • Ongoing payroll processing auditing and execution of controls and reconciliations that ensure timely and accurate multi-platform obligation, funding, and remittance synchronization

  • Provide Payroll Tax subject matter expertise and guidance to the Payroll function and the Payroll function’s partners in Finance, Human Resources, and Corporate Tax

  • Service and perform required analyses for Payroll Tax-related inquiries from iHerb team members, Payroll team members, and Payroll’s functional partners

  • Document knowledge and actively share with team members and provide training

  • Be curious and continuously question the way we do things, experiment with alternatives, be unafraid to smartly fail, and be prepared to advocate solutions that help the team perform smarter

  • Use the established workflows, automation, tools, and technologies supporting iHerb’s Payroll processing and service support and iHerb’s monthly, quarterly, and year end / year begin activities

  • Establish and maintain collaborative and respectful relationships and partnerships with Payroll’s partner functions including Human Resources, Benefits, Compensation, Finance, and HRIS

  • Establish and maintain collaborative and respectful relationships and partnerships with our outsourced and third-party service providers

  • Support the Director, Global Payroll and other iHerb stakeholders with projects and change efforts

  • Be flexible and prepared to engage in and support myriad unexpected and unplanned change efforts and projects


Knowledge, Skills and Abilities:

  • Demonstrable US Payroll Tax federal, state, and local payroll subject matter expertise

  • Demonstrable evidence of exposure to and participation in the processing of multi-FEIN payrolls having a multi-state, nation-wide portfolio of federal, state, and local jurisdictions and numerous reciprocity arrangements

  • Exceptional analytical skills and the ability to distill and assemble complex analyses as readily digestible communications and data stories

  • Disciplined, consistent, and relentless adherence to and enforcement of processing controls

  • Substantial familiarity and exposure to the core functions and capabilities of enterprise payroll systems

  • Substantial familiarity and exposure to the core inputs, integrations, and deliverables of enterprise payroll systems with specific required expertise in the exchange and reporting of payroll tax-related data

  • Effective time management and activity prioritization

  • CPP, CPA, or other certification having a material Payroll Tax element to the certification a plus

  • Ability to demonstrate problem solving, logic, and quantitative thinking along with equivalent work experience


Equipment Knowledge:

  • Workday payroll tax payee election, rate configuration, and pay component tax eligibility assessment proficiencies required

  • ADP SmartCompliance Employee Tax processes proficiency required

  • Microsoft Office applications familiarity contributive with strong proficiency in Excel required

  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred


Experience Requirements:

Generally, requires a minimum of four (4) years of enterprise payroll tax experience including day-to-day, quarterly, and year-end / year-begin activities. Experience in an HR or Finance Shared Service Center a plus


Education Requirements:

Bachelor’s Degree in any curriculum that introduced you to and advanced your problem solving, logic, and quantitative thinking skills contributive to success in the role. Payroll accounting education (degreed, certification, or on - the - job) applied and understood in the context of the payroll tax end-to-end processes a strong plus (i.e., payee, jurisdictional, and third party-supported end-to-end processes)




About iHerb
iHerb is a leading global e-commerce retailer  with an emphasis on providing an exceptional selection of nutritional and wellness products for the past 25 years. With over 30,000 products shipped to over 180 countries, we provide the best overall value for natural products through an innovative and efficient supply chain process. 

Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow, even during the recent pandemic. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive work environment with competitive benefits. Our five  shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision. 

iHerb's Shared Values
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well and plan for the financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Below is a snapshot of the benefits we offer our team members.  For a more comprehensive listing, visit 

  • Medical Care: Starting in 2021, iHerb covers 100% of the associated cost for medical benefits
  • Dental and Vision benefits
  • Safe Harbor 401(k) + company match (100% of the first 6% of the employee’s contribution)
  • Company-paid Term Life Insurance
  • Short and Long Term Disability
  • Flexible Spending Account (for qualifying expenses)
  • Pet Insurance
  • Voluntary Supplemental Benefits
  • Education Reimbursement Programs
  • Professional Development and Job Training
  • Wellness Programs with opportunity to earn up to $300 per year

We strive for innovation, targeted at delivering a customer-centric experience while transforming the online shopping experience. We change direction and define ourselves in the idea that individually we are incredible but united our growth is infinite and paramount to our success. iHerb strives to be the global industry leader!

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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